We're sorry we do not use Signal. Our contact methods are indicated (text or phone). Sorry that you were hurt so badly that you felt compelled to write this - the delay is due to our illness and injuries. We are medical patients assisting a large volume of registered clients and can not assist everyone on whichever app or method of contact they choose. I hope that you find enough peace and light in your heart to not feel the need to lash out with one star ratings for no reason. When we are able, we get back to those that contact us to register - please understand that we have limited resources and we are not a large corporation or Pizza Pizza with hundreds of locations. As well, we are not obligated to provide service. We provide service because we want to provide access to those in need. We will leave this comment here long enough for you to read and hopefully understand. However, we will be reporting this to Leafly.
Thank you for the feedback :) We really appreciate it!! We want our clients to be satisfied and have access to the quality products that Canada has to offer. We personally curate the flower selection, we are glad you like what we have chosen. If you ever have any issues, just remember that we provide returns and exchanges. We have provided returns and exchanges for over 2 years, since we set out on this journey of helping provide access to alternative medicine. We're medical patients and love bringing joy to fellow Canadians. Thank you for your support <3
We're sorry that you recent experience was not to our usual customer service standard. We are always open to customer feedback and appreciate knowing where we can improve. Our customers can email us confidentially and directly with any complaints or comments at email@example.com