“I LOVE this dispensary. Best prices in down, tax included. I had a super shitty week and as usual, they were patient, super compassionate and so helpful. And the staff and security guard are awesome. Everyone should make this dispensary their go to place. Peace, Aimee”
Hey thehappyhorror! Thanks for the feedback! We always put our patients first and do our best to create a relaxed, comfortable environment with great customer service, and nothing makes us happier than hearing that we're meeting this goal in the eyes of our patients! Looking forward to seeing you again!
“I love it. The staff is awesome. From Brian's friendly greeting at the door to Britt's super easy and knowledgeable explanation of the meds offered. If you can get there while they have Lamb's Breath prerolls, I suggest you pick up a few, cuzz they don't last!”
Hey CaliQt94! Thanks for the feedback! Brian and Brittany are two of the best at what they do, and we're always happy to hear when our patients enjoy their experiences with us! Looking forward to seeing you again!
“VERY BAD. DONT WASTE TIME
I visited last week. Late review.
Takes forever to get checked in. Once inside good luck on getting any competent answers about any of the products. The budtender I had when asked a simple question said " I dont know That's above my pay grade"
Its too bad because the location is not bad. If anyone from management reads this you should start taking all of the complaints seriously. I'd you don't your patients will go away forever.
I will not return. VERY BAD EXPERIENCE because of bad employees. ”
Hey BigBCdab! We're extremely sorry for your bad experience with us. We pride ourselves on our customer service and always want to be able to answer any questions our patients may have. If you have time, send us a message on Facebook (@Reefaznv), we would love to get a little more detail on what happened and see what we can do to rectify the situation. Thanks for the feedback, hopefully we get a chance to serve you again in the future!
“Isn't this supposed to be a customer service oriented business? It seemed as if I was bothering the staff. Couldn't have had a more uncomfortable experience. Shocked at lack of friendliness, compassion and general demeanor. First and last visit. Too many other choice's to ever go back and "bother the staff".”
Hey knobyknees, we're sorry to hear you had a bad experience with us. We never want our patients to feel uncomfortable, and we strive to create a relaxed, welcoming environment. If you have time, feel free to send us a message on Facebook (@Reefaznv) and we'd love to get some more detail on your experience and see what we could do to help. Hopefully we can serve you again in the future. Thanks for the feedback.