“I love the reef, usually great quality and great prices. however my last visit was very disappointing, 3 different strains of shatter I had tried the Mr durbz and the hotel something but the third was gorilla glue which in their display was the some consistency as the other two. only to find a gram of complete garbage when I got home. very unhappy with my purchase, I don't like being tricked into purchasing wax that is a poor excuse for shatter. the recent product does not justify the increase of price for shatter since the quality has gone way down since the summer. ”
Hello Letmeburn, thank you for bringing this to our attention. We are terribly sorry this happened with one of our products. We do offer a exchange policy for any patient that is not satisfied with their purchase. Please, if possible reach out to us at email@example.com so we make things right. We apologize for any inconvenience this may have caused you. Hopefully you give us another chance to serve you in the future!