“Let me first say: Rather than write four bad/indifferent reviews and one good one, I'll not name names and just say I have visited 4 other dispensaries in the area. There were several reasons why I didn't like what I will call "the others". Not all were the same, but included one or more of the following negative traits: arrogant and sometimes blatantly rude staff. Dimly lit showrooms. It's not cool, I can't see what I'm shopping for. Super fancy waiting rooms/showrooms. These come along with higher prices. Not to mention it's deuchey. Salespersons that don't listen. I am shopping for medicine, not fads.
RKO was the first dispensary I stepped foot into. Honestly I was pretty anxious, not knowing what the process was or how long it might take. The bud tender on duty, Libby, made me feel very welcomed, not just to RKO, but to the whole world of dispensary shopping. She was knowledgable, kind, funny and helpful and listened to me. She provided appropriate suggestions for possible solutions. After that first visit, I knew I'd be back. I just had to go see what the others had to offer.
Unlike the others, RKO has a very unassuming show room. It's nice, but humble. And well lit. I feel like this is why RKO's prices are better than the others. They clearly care far more about finding their customers the right quality medicine than they do impressing you with fancy leather couches in the waiting area and stylized displays with "cool" LED lights. RKO has some of the most sought after strains in Oregon (Dogwalker, OG Kush, Super Lemon Haze, ATF just to name a couple). Their product selection has grown exponentially since my first visit some months ago. After all, that is what we are looking for: the right high-quality medicine that makes lives better. Not a flashy experience involving a neatly-trimmed beard guy. RKO is a "Mom & Pop" shop. The owner's son Russ has a proper beard. And he is a super cool cat. Like Libby, Russ is kind, helpful, funny, and knowledgeable. His dad, Rick is the same. If you're like me and you prefer local small business over huge national chains, RKO is the place for you. Like the difference between Walmart and Grocery Outlet. I avoid the large chain and purposely visit the local small shop. I prefer Super Burrito over Taco Bell. WC Winks Hardware over Home Depot. Happyrock Coffee over Starbucks. Roake's over McDonald's. And Gramma's Corner over Shari's. That's what RKO is to me. The local corner shop where they know my name and are always glad I came. I rarely visit any other dispensary and when I do, I'm always reminded why I call RKO: my dispensary.”