“Before I say anything the quality of the rosin I purchased was optimal. Great taste, completely solventless, and I can stretch a gran of oil if my wallet tells me too but this stuff I just couldn't resist. I voted 4 star for service because everything was great until I called. A very lathargic man answered and I asked him what the prices were for flower. I understand that he is not allowed to disclose that over the phone by state regulation but instead of being polite he hung up before I could even say thanks for the help. Very rude and I hope I don't have to talk to him when I go next to get my medication. All in all great service and high quality medication.”
“My first couple visits was ok, but I purchased a strain I was very familiar with and it seemed off to me. Past couple visits I purchased 3 completely different strains as an experiment. They all look, smell, and taste exactly the same and I did not get the relief desired from these strains. I can no longer trust this dispensary I will be seeking medical relief from a more professional establishment.”
“Sage is a great dispensary for me. Shatter is what I like, I'm right now they have the best shatter / strain in the world, White Widow! I used White Widow and flour form for years that is the most wonderful product. I have strong agoraphobic tendencies, White Widow was the only thing that got me out of the door! with this shatter, I can got through my entire day before switching to night meds. truly White Widow is amazing, the only place I have found it and shatter is at Sage.”
“The facility - very nice and discrete. I always feel safe and stealth. The layout is linear and logical, from the first security intercom to the exit door. I have yet to have more than two patients in line ahead of me. 5-15 minutes I am in and out. Easy.
Flowers - Sage has the best prices, quality and selection in MA, period. The current gold standard. The quality of the latest batches is excellent - compared to just good to very good - as the earlier batches were. I found only one seed in over two ounces of flower so far, and I've tried 12+ flowers. The Chuck OG is very special and exclusive only to Sage. Easilt the best indica hybrid I've ever had anywhere, including Amsterdam. A+++ strain. The Tangie, Grandaddy Purple, 24k, Cinderella 99, and Skywalker Kush are all top shelf designer buds.
Concentrates - I have only tried their new Tangie rosin. Very tasty, super premium quality medicine. Really impressive.
Customer experience - efficient, friendly, fast. Great for more experienced patients but it could be a little intimidating for the novice or new patient.”
“I have been to several dispensaries in MA. since the beginning of the legalization of medical marijuana. Sage Naturals (Cambridge) has repeatedly been the worst experience.
I really, really, really wanted to like them (I am in Harvard Sq. ALL THE TIME!) and kept returning hoping that they would seem interested in customer service.
I know they think they are interested in providing a great customer experience, but they IMHO are not.
Getting in can be a hassle due to the front desk and how it's managed (the front desk person so stressed and yelling "F***" while checking in a new customer with five people on line watching is not a good impression).
The next room you get to is also confusing as to what to do -- wait or continue through another door?
Then the Inner Sanctum to buy (all fine) although you have to leave through a side door to exit. Again, a bit confusing.
The flower (all I have bought at Sage) is EXPENSIVE and good. Good (and great) quality is available at other dispensaries in and around Boston for less.
Bottom line: Buying medical marijuana is a big deal for me! I use it because I have crippling anxiety and it helps me eat, sleep and be able to cope.
I want to have good a great experience interacting and visiting my dispensaries. After several visits, my impression is that management at Sage is not really interested in reciprocating.
Bottom line: There's too much competition out there for great medicine AND a great buying experience to bother with Sage.”
“Initial impressions was of a high-end, modern cannabis store. The check in process was easy, only 1 sheet of paper to fill out instead of being forced to watch a video or sign my life away. However, I did have 2 small issues with my visit. First off is the customer service, which in all honestly wasn't TERRIBLE but I felt rushed at the counter. You can't expect 1 agent to inform everyone waiting in line while being left on your own to pick and choose whats best for you. The second issue was quality. I bought 1g of 24K wax, FIRE, like really good, some of the tastiest terps I've had in a while. BUT I also bought 3 grams of Tangie, and while it was delicious and potent, I found 11 seeds at least while grinding my flower, and this seems to be a reoccurring problem. Gotta watch out for those male plants guys.”
“Beautiful place. Nice packaging. Nice people that were able to answer my questions. But I was a bit disappointed to see a couple seeds in my bud. Obviously that didn't affect the quality of the high, but it's worth noting. It was my first time in. ”