“I loved this shop, except... the girl who checked me in had a noticeably unwelcoming demeanor. It was my first time, and I wasn't welcomed into the shop (not even a hello). She handed me the clipboard, told me to sit, and reminded me both pages needed to be filled. She wasn't rude, but her tone wasn't friendly and not as personable I'd expect a receptionist to be.
Jared, the associate who helped me was the BEST. He was well-spoken and informative, and helped get me excited about this shop. Between our interaction and the great pricing, I'll be happy to come back and try again.
Unfortunately, should I have another unpleasant check-in, it will be my last and I'll stick to a different shop that values service.”