“my medical card expired and never been to a rec
shop before. Very clean, great selection, and friendly
budtenders. Really big store and they showing
the seahawks game on the wall from a projector.
“Great selection of top notch strains that you cane see up close in display cases. We sampled the Alpha Centauri and Sirius Kush and they were tasty through & through. Came back and double up the next day.”
“Seattle Tonics provides a very lovely shopping atmosphere. It's a large store with a variety of products. The customer service was helpful while I was there, but there was an error with my order.
I purchased a cartridge that was working just fine when I got it. I threw away my receipt thinking there wouldn't be any issues. The next day when I went to go take my medicine before eating, and I noticed the cartridge wasn't working anymore.
I called the store, and they politely told me I was shit out of luck. If you do go to this location, I would recommend keeping all receipts incase of any manufacturing errors with your products.”
We're very sorry this happened! Because of state law and LCB regulation, returns and refunds are next to impossible for us to accommodate. However, because there is an inherent rate of failure that occurs with the cartridges, we do try to always honor your purchase and swap one out for you if we can. We can only do this if you have proof of purchase however. Please come back soon and we'll try to give you a better experience. And remember, always save your receipt!
“Love the staff and selection here. Super knowledgeable and product from many places. staff is always friendly as well. very clean shop and professional atmosphere. if there was one thing I'd change, it would be the PowerPoint presenter, upon walking in you're kind of hit in the face with it. maybe a change of direction would help, but it is a cool part of the shop. 10/10 all around.
Love the review! Product knowledge, customer service, and a fun, professional environment are all very important parts of how we work to create the best possible experience for our customers! As for the projector, we just kind of like to blind people.
“located just down the street from Petsmart decided to try this place out. Was told dogs weren't allowed even in carrying cases. bouncer tells me I can go elsewhere as he sees me struggling to leave my dog in a hot car. peak inside to inquire about this business tactic. budtenders say it's not legal to have an animal .. ..conclusion nice setup inside but since OZ has a dog there and encourages pets... why not pay much less for better buds just down the street?”
We're very, very sorry you had this experience. There was a miscommunication on our part, and we hope to see you again. You and your furry friend are more than welcome here in Seattle Tonics. You can also always leave your animals with our trained security staff if you'd rather not bring them in but don't want to leave them alone or in a hot car (PLEASE DO NOT LEAVE YOUR ANIMAL FRIENDS IN YOUR HOT CAR. OUR SECURITY ARE MORE THAN HAPPY TO WATCH THEM AND THERE IS ALWAYS A BOWL OF WATER WAITING IN A PATCH OF SHADE)