Serra - Belmont Reviews

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  • “This place is overpriced for the product. ”

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    Comment from Serra - Belmont

    Thank you for your feedback.

  • “I am super disappointed with my most recent experience here. I was sold a faulty product by an employee here off of advice that was given to me by that employee. When I brought this to their attention not only did they not help me at all, they were very rude. A female employee took my products to the back room, smoked it and then proceeded to tell me I was wrong. People pay more money to shop at this dispensary, so if professionalism and customer service isn't what I'm paying extra for, then what is it? I was treated like I was lying about what I was experiencing which was a very interesting experience. What do I have to gain by bringing my premium, unused product back on a nice Friday afternoon.. Needless to say. Won't ever return here and will encourage others not to as well.”

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    Comment from Serra - Belmont

    Rikki, I'm so sorry you had a bad experience at the store, but thank you for your feedback. Please reach out to me at info@shopserra.com so we can try to make it right.

  • “This was my first visit to Portland. I came into Serra based on a recommendation of the chocolates. April was awesome! She was able to direct me to the CBD infused chocolates, giving me more of a calming effect I was looking for. I ended up going back again during my trip to grab some more. Each of her recommendations were great! Would definitely go back again when I visit Portland again. Very knowledgeable and easy going. Great stop! ”

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    Comment from Serra - Belmont

    Hi baker530, we're so glad you had a good experience with the shop and the chocolate. Thank you so much for taking the time to write a review!

  • “These people are always so nice! It sometimes feels a little awkward, like I can't just throw in headphones and read, but they're always really nice and informative.”

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    Comment from Serra - Belmont

    Thank you so much for rating us! We're glad you enjoy the store - even if we're a little chatty sometimes :)

  • “Stopped in here for the first time because they had a particular strain I was looking for. Very good quality and exactly what I wanted. Nice clean shop and very helpful employee more than willing to explain some vape technology to my ignorant self. A little on the expensive side, but I'll be back when I'm in the neighborhood”

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    Comment from Serra - Belmont

    Thank you for taking the time to review us! We're glad you found what you needed and enjoyed our shop!

  • “Went here for the first time and was satisfied right off the bat. Will definitely make this place my go to.”

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    Comment from Serra - Belmont

    That's wonderful! We're happy that you found exactly what you needed.

  • “This is by far my favorite dispensary in PDX. Staff is excellent. Bud is quality. Environment is on fleek. Can not say enough about this store and Serra in general ”

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    Comment from Serra - Belmont

    Thank you, Misterharv! You're on fleek.

  • “The bud tenders are friendly, knowledgeable and when I told them why I needed (to curb nausea) they were quick with getting me in and out. The interior is gorgeous. ”

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    Comment from Serra - Belmont

    Thank you so much for the nice review. I'm glad our docents helped you with exactly what you needed!

  • “Great customer service. Very helpful and patient with newbies like me. Huge selection of strains (around 40+ when I was last there). I always enjoy visiting this shop.”

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    Comment from Serra - Belmont

    Thank so much, Mr. Dan! We appreciate you writing this and are happy that you enjoy your visits.

  • “The guys were super awesome. Quality Product Great location”

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    Comment from Serra - Belmont

    Thank you! Glad you had a good time.