Serra - Belmont Reviews

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  • “Serra is the end all be all of dispensary experience. Never have I been to store to purchase weed that felt so high end, with service to match! I recently bought a Marley Natural oil pen and a pre roll (golden goat) -- which they rolled for me once I purchased a gram. A really cool place overall, and they carry the best products!”

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    Comment from Serra - Belmont

    Thank you so much for coming in and for your lovely feedback.

  • “Service was amazing - bud tender was readily approachable, very friendly, and very knowledgeable about cannabis. Atmosphere/interior is beautiful, definitely one of the more beautiful upscale boutique dispensaries. Having said all that...... dude, the flower sucked :( I purchased a gram of Agent Orange and a joint and honestly was so underwhelmed.... didn't even finish the joint. The gram of Agent Orange was dry and tasteless. Granted, flukes happen to the best of us and I admit I did just try one gram of one strain that they were offering. But at the prices they are charging, a one-time fluke is a rather expensive lost opportunity....”

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    Comment from Serra - Belmont

    Thank you for checking us out. We're sorry to hear the Agent Orange didn't work out for you. We hope you come in again and give us another change to find a strain that works for you.

  • “went here last night while dispensary hopping and I ended up staying for an hour because of how they set up the store,I love how professional it is,it really gets away from the heady feel that a lot of dispensarys have and thanks Jey for showing me and my buddy around your store! :) ”

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    Comment from Serra - Belmont

    Thank you for coming in and spending time in our shop, we appreciate your feedback.

  • “nice staff, great buds”

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    Comment from Serra - Belmont

    Glad to hear you enjoyed your visit, thank you so much for coming in!

  • “Beautiful shop, very friendly, knowledgeable service, well curated selection. On my first visit I asked for help selecting a strain and it perfectly matched what I was looking for. I recommend this shop to lots of girlfriends who are new to going to a dispensary.”

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    Comment from Serra - Belmont

    We're happy our staff was able to help you find the perfect product for your needs. Thank you for your feedback and we greatly appreciate your personal recommendations.

  • “Love this new shop. Some of the best bud and service around. Keep up the great work!”

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    Comment from Serra - Belmont

    Thank you so much, we appreciate the feedback.

  • “Oh boy.... I don't like to give bad reviews but wow, the guy who helped me was real nice, his name was Cody, and all but it took him a 1/2 hour to weight the flower I bought. He broke the stems off for me which was nice, but he dropped flower on the counter, the floor, all over his shirt, on the scale, some fell off the scale that he weighed already and he did not put it in the container. He also did not have an ounce size container and so he crammed it into two smaller containers. Than for some reason his scale wasn't working right so he had to start over weighing it on a new scale. I've been an Ommp patient for years and have not had this type of experience before. I just hope when I get home and smoke this ACDC tonight (I use it for severe insomnia) that it works. He apologized to me several times, than at the check out he was going to charge me $300.00. I told him no it's $240.00. He looked it up and realized I was right so I paid the correct price, if I wasn't looking at the price he would have overcharged me as well. I don't know if he was having a bad day but wow, not a good experience. I don't even know if I got a full ounce. ”

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    Comment from Serra - Belmont

    We are so sorry to hear about your experience. We have take the proper steps to ensure this does not happen again. Hopefully despite the technical problems the product was still to your liking. We hope you come in again for a better experience.

  • “Very clean and professional but confusing and disorganized. Layout is great for an art gallery showing off the weed but it's just not functional for a store. My biggest qualm is are the prices. They do have quality buds but about 2-5% more than almost anyone else. Cut down on the fancy store and gadgets and get us some better prices and this place is 5 stars all day. ”

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    Comment from Serra - Belmont

    Thank you for your feedback, we appreciate it and use it to continually improve the Serra retail experience. We strive to have a selection of high-quality and competitively priced products. Our flower pricing reflects a strain’s test results, grow methodology and market availability. If you have feedback on a specific product’s pricing or think an error in pricing has occurred please come back in and we would be happy to correct it and/or guide you in selecting a new strain.

  • “beautiful space and nice people with good product selection.”

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  • “Hands down the best shop around. In addition to an amazing selection, Serra customer service is tops (unlike so many other stores). Pop in, you'll be glad you did!”

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