Serra Downtown Reviews

  • “Very trendy with the marble and brass, lighting was perfect. The staff was very knowledgeable and helped me pick out some high quality goodies.”

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    Comment from Serra Downtown

    We're so happy you enjoyed the shop- Thanks for the review!

  • “Awesome shop. Knowledgeable staff. A very pleasant experience. Definitely worth a visit. I've never seen a dispensary like this before. ”

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    Comment from Serra Downtown

    Thank you so much for the review. We truly appreciate it, and we're happy you enjoyed your visit!

  • “Very nice! Well worth a visit. ”

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    Comment from Serra Downtown

    Thank you for your review! Glad you liked the shop.

  • “Reception friendly. Other staff uninterested. Asked for help, received none. Won't go back.”

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    Comment from Serra Downtown

    Hi there, I'm so sorry you had a negative experience when you needed help at the shop. I'll pass on your feedback so we can improve.

  • “I have made multiple visits to this location and every time I had a great experience! Ascetically pleasing and the budtenders do well at their job! Keep up the great work! ”

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    Comment from Serra Downtown

    Thank you so much for your review, Tr4ppy! We're happy you've enjoyed your visits :)

  • “High class great staff and great product no joke made me walk out with a way better view on cannabis ”

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    Comment from Serra Downtown

    Thank you for reviewing us! We're so proud that we improved your outlook on cannabis!

  • “Look, there are hundreds of other dispensaries in Portland no doubt but to me Serra is the only one that matters. Beautiful dispensary awesome staff and great products.. No I'm not on any Serra pay roll I just know a great dispensary when I visit one. As a medical marijuana patient and an all around cannabis enthusiasts Serra is my first choice dispensary hands down. I'll shout out this dispensary to anybody always. ”

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    Comment from Serra Downtown

    Hey, thank you so much for taking the time to write this! It really means a lot to us that you recommend Serra to others and that you enjoy it so much. Thanks again!

  • “The setup was really nice. the kid who waited on me didn't know anything about the product. he was useless. bought some caramels. when I got back to my hotel opened the container and there were only 2 in it. the kid said they were high in thc, which they weren't. other than the building and setup I thought this place was a bust. ”

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    Comment from Serra Downtown

    Hi there. So sorry you had a disappointing experience. I'm editing my response to you, because it seems we may have received some mislabeled caramels from that manufacturer, as they provide both a low dose and higher dose version. Please reach out at info@shopserra.com, and we'll do our best to take care of you. Again, our sincere apologies for your experience.

  • “Great location in downtown Portland. This place has a huge variety of flower. The layout of the shop is beautiful with a cool Portland vibe. Staff was very knowledgeable & helpful. Would recommend visiting Serra for sure!”

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    Comment from Serra Downtown

    We truly appreciate you reviewing us! Thank you for taking the time. We're glad you had a positive experience!

  • “Serra was great. lots of knowledge. friendly service. could have better edibles, or better selection of edibles, but overall it's a great place. was a first time visitor, and second time two days later. look forward to going back.”

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    Comment from Serra Downtown

    Thank you for your review! I'll pass on your comment about edibles to our buying team. :)