Serra Downtown Reviews

  • “Fantastic and knowledgeable staff, great selection, and just a wonderful experience.”

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    Comment from Serra Downtown

    Thank you, meanderingyeti! We're happy you enjoyed your visit.

  • “Service gets 1 star because I prefer to patronize dispensaries that give entrance preference to medical patients. I only gave 1 star ratings to quality and atmosphere because I had to. I didn't get in so I don't really know. ”

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  • “Since movin to Portland this shop for the most part has been a good experience for us but what we have discovered is that you need to call every shop to see if flower is in stock. We have called on a few occasions and have been told that a strain is sold out and they really have it, or the other way around, stating they have a strain and you show up and it's gone? The shocking aspect is the reaction from the staff as if they don't really care?... Hands down one of the better flower shops in the area but getting a clip in VOGUE does not make you king of the hill. Now what is interesting is the amount of money they have devoted to their own proprietary smoking devices, things I personally would not buy. What keeps us coming back is the variety and quiet nature of the place and somewhat quick service. It would be great to see some kind of outreach to their customers via email lists, direct marketing serves better than relying on Instagram and Facebook. When you make your customers feel worthy and special they will be loyal forever!!! All the shops need to learn this”

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    Comment from Serra Downtown

    Hi, Ultrapop. Thank you for writing a review, and I'm sorry that you had to deal with some inconsistency when asking about what strains we had in stock. We always risk running out of something right before you show up or making a mistake when checking stock, but when this happens, you should be treated with kindness and not apathy. Our apologies. In regards to your email list suggestion, we do have a newsletter, and we're working on sending out more regular emails to subscribers. You can sign up at the bottom of shopserra.com if you're interested.

  • “Hands down coolest looking shop I've ever been in. Their product was displayed well and their staff was extremely helpful. I was helped by Ethan who was able to answer all questions and make recommendations based on preferences. Will definitely be back!”

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    Comment from Serra Downtown

    Thank you for reviewing us, Nvthvn. We're glad Ethan treated you well!

  • “Unique store! Professional staff!! Stunning flowers!!! Proud to say that I'm a "loyal customer". ”

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    Comment from Serra Downtown

    Thank you so much for the kind review!

  • “Joel is freaking awesome very informative, caring , respectful and generous. Thanks from D'Andre Berry from The Society Hotel for always providing the perfect atmosphere to conduct buisness.”

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    Comment from Serra Downtown

    We're so glad you had a good experience with Serra. Joel IS amazing, and we're so lucky to have him and customers like you!

  • “downtown. we always go there. ”

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    Comment from Serra Downtown

    Thanks, Debra. We aim to please!

  • “Fantastic decor. Clean. Well lit, but not obnoxious. Top shelf bud. So much better then many other places in Portland I've visited. ”

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    Comment from Serra Downtown

    Booboopdx, thank you for reviewing us! We try to make the experience at Serra a positive one from our décor to our high quality flower and everything in between.

  • “I diiiiig what the branding of this shop. Pretty cool stuff.”

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    Comment from Serra Downtown

    Well, we're really diiiiiiigin' you too Flowersandallthatjazz, thanks for checking us out. Look us up on Instagram if you want to check out all the cool shwag we'll have coming in to our shops for the upcoming Holidays!

  • “Thank you for such a pleasant experience shopping for medicine. The product here is top shelf and the staff are social and professional. It is hard to find a better cannabis dispensary in the area. The best one downtown Portland to be sure. All of this would keep me coming back regardless. The low price and excellent pre roll selection is a bonus if you are on a tight budget. Run to your nearest Serra.”

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    Comment from Serra Downtown

    Oncefuzzy, thank you so much for your kind words! Serra makes a point to have prices for every budget so there's always something for everyone. We look forward to having you back in the shop- thanks again and keep spreading the good word about our $7.00 pre-rolls!