Serra Downtown Reviews

  • “I thought Manuel was very helpful and provided great recommendations. After asking what the best Sativa was he recommended the J1 which was amazing, the aroma was perfect. I felt that the person at the front desk could have been a little more welcoming. Was expecting to have a wider variety of products and flower but overall a good location. Was bummed that they were out of the Marley Natural Gold and Green 😔.”

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    Comment from Serra Downtown

    We're happy Manuel was able to help you out with the J1, rmontaguem! We appreciate your feedback very much as Serra continues to serve the downtown community. Our staff is always on Leafly updating our menu, so the next time we carry those yummy Marley Natural 1/8's you can be one of the first to know!

  • “Absolutely stellar products, friendly, helpful staff and a really cool location all add up to a terrific experience that must be lived to believe. I've been in here a half-dozen times in the past couple months for Golden-Pineapple Shatter, but today I bought my first flower - Platinum GSC - and it's out of this world! Price ranges from "deals" to "average for downtown Portland", which is great because I can go on the cheap or spice things up if I'm feeling spendy!”

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    Comment from Serra Downtown

    Thank you so much Caduceous for your kind review. We are happy to hear that you loved the Golden Pineapple Shatter and enjoyed our Platinum GSC as well. You are welcome anytime!

  • “I am a medical patient and I had an amazing experience. Easily the nicest store in the downtown area and the only on worth your time. Definitely walk a few extra blocks for this one. Good selection, better staff, and awesome atmosphere. Thank you! ”

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    Comment from Serra Downtown

    Thank you for the kind words! We always strive to provide our customers with a great experience every time they visit, and we love hearing feedback. Come see us again soon!

  • “No actual medical products, major waste of time, will not be back. ”

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    Comment from Serra Downtown

    We're so sorry you didn't find what you needed here. We received our OLCC license on October 1st and it's been wonderful with the new limits on recreational products. However, the downside is that we can't purchase product from vendors that don't have their OLCC license yet. It's been incredibly controversial in the state of of OR for the past month, with vendors and dispensaries suffering from not being able to produce or purchase any and all cannabis items. Vendors are finally getting through the testing requirements and we're looking at being able to stock up again starting next week. We do hope to see you again and provide you with the product you were looking for!

  • “Serra is by far my new FAVORITE dispensary! The decor has the appeal that of an art gallery and the selection of hybrids are amazing. As one who works in the hospitality industry, I am very impressed with the level of customer service. The staff are very friendly, knowledgeable and genuinely care about your well-being. I am grateful for one of my colleagues recommending Serra; now, one of my colleagues and I will frequently visit (count on it!). I bought the Key Lime Pie, and I felt amazing. I also slept well. Thank you again!”

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    Comment from Serra Downtown

    MissKristaH, we are so pleased you enjoyed your experience at our store and that our Key Lime Pie did you right. Thank you in abundance for your review and your recommendation- our Serra staff is practically blushing over here ;) . We pride ourselves on our excellent customer service and our quality products, always keeping in mind the customer and providing exactly the kind of experience they are looking for. Our Serra team can't wait to have you and your colleagues back!

  • “Very snazzy! My bud tender really knew her stuff and made me feel welcome :)”

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    Comment from Serra Downtown

    Thank you Hellisia! We are ecstatic that our docents were able to make your visit a pleasant and informative one!

  • “The absolute best shop downtown all-around. Best bud and oil by far, and they have the most reasonable prices, too. Much cheaper than The Dispensary or Rose City Wellness - they always have $10 or sub-$10 grams. Despite the cheap prices, walking in here makes you feel high-class. The shop is beautiful, with glass displays for all of their products and extensive info about each strain. The employees are friendly, professional, very knowledgeable, and they treat you like a VIP no matter what you're purchasing. DON'T GO ANYWHERE BUT SERRA!”

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    Comment from Serra Downtown

    Thank you for your kind words! We are thrilled to hear that our employees provided you with an excellent experience. You will always be a VIP to us and we appreciate your business.

  • “I’m not sure if he’s dropped by, by minimalist sculptor Richard Serra would fall in love with this namesake dispensary on SW First Avenue (close to Burnside). Serra sets lush—that massive cascade of living greenery on the left wall—on a stark palette of endless white walls and ceilings touched with black, and sleek, light wood. In a word, gorgeous. Attractive and low-slung glass cases display nugs and their particulars. Easy to see, and the mention of a strain brings a near-instant offer of a perfectly sized sample jar for closer inspection. The staff is friendly and thoughtful; I enjoyed my informative conversation with my budtender, tried a new strain (Agent Orange, which is the bomb-diggity) and will deffo return. As for the product? I *like*! I came for their Cinex (via Yerba Buena) but am so very pleased with the Agent Orange – moist, fresh tasting and a very rich high. Anyway, do check it out. My only regret? I wish it was a coffee shop or an art gallery. It would be fab in either role. But go! I bet you’ll love it.”

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    Comment from Serra Downtown

    Hi, PDXBlack_Pearl! We are so glad you had a good experience at Serra and that you found a new strain that works for you. We pride ourselves on friendly, knowledgeable docents. Come back soon!

  • “OMG loved the lay out, the staff was super chill and friendly. I think I have found one of my new fav top five places in town to recommend to friends and family. 100% will be a return customer.”

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    Comment from Serra Downtown

    Thanks for your review and for spreading the word about Serra! We are excited that you had a great experience and hope to see back soon.

  • “This is one of my favorite shops in Portland and I have taken tourist customers there to show them what a well-done shop looks like. They have great products.”

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    Comment from Serra Downtown

    We're very happy to be one of your favorites, EmeraldAmerica, and we're grateful that you're helping us spread the word to visitors!