Serra Downtown Reviews

  • “I finally decided to check this place out at lunch a month or so ago, and I am glad I did. They really nailed the atmosphere and did a really good job hiring people that are warm and inviting to work there. They are all super willing to let you take your time and talk to you about their product. They carry a decent selection of flower, and everything I have tried has been really nice. They are now a full recreation store which means you can buy an ounce there (if you so desire) and since they are right there by the bus mall, they are easy to get from anywhere in town pretty much. They had a really incredible Skywalker OG there, I am just writing this part in case they are reading.”

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    Comment from Serra Downtown

    We're glad you decided to check us out, too! We're pretty serious about the idea that no matter how great a shop's inventory might be, it's the experience that really shines through, and our docents are the most important part of that.

  • “Other dispensaries could always have more selection—but no dispensary could ever nail the atmosphere, service, and vibe like Serra. Definitely the best executed dispensary experience I have ever seen. ”

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    Comment from Serra Downtown

    That's high praise given the level of competition from the other great shops in Portland. Thanks! We are committed to providing as excellent an experience as possible, from the moment you walk in until the moment you get to partake of our products!

  • “Discovered this place and have already been back several times...right on the max line...cool building...very nice and friendly...excellent quality...great selection so there's a good price range...definitely recommend...it's close to my work so I will probably be a regular”

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    Comment from Serra Downtown

    Thank you for writing this, Donald! We strive for the highest quality product and friendly service, so we're glad you had a good experience.

  • “Great place, probably the best weed shop I've beer to in downtown, definitely had the best selection, quality and prices I've ever seen downtown. They had a crazy selection of flowers, edibles and concentrates. My budtender, Santino, did me right and hooked me up with the perfect pre-rolls, dabs/shatter and keef to keep me lifted for days”

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    Comment from Serra Downtown

    Thank you!

  • “worked with delon who was great. good assortment of edibles. ”

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    Comment from Serra Downtown

    Thank you for your review!

  • “Firstly, let me start by saying this location is stunning. I've only ever been to one other cannabis store and this store leaves nothing lacking. The ambience, the staff and the product are exceptional. I have to say the reason I feel like I had such an amazing visit was because of Santino. He contributed to essentially 100% of my visit, no one else basically lifted a finger; from start to finish he was beyond knowledgeable. He offered help when I wanted it as well as information about what I actually needed (turns out CBD I had no idea!). I have to say I'm not sure who was in charge here- but Santino appeased all my needs for this first timer! I will be back soon and I'll make sure to see Santino! Thanks Serra!”

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    Comment from Serra Downtown

    Fuschiadaydream, thank YOU so much for your feedback. We are very happy that Santino was able to help you find what you needed. Serra downtown is full of friendly, knowledgeable staff that is eager to help any person with their cannabis experience, and we all encourage questions about any product, anytime. Thanks again, we look forward to helping you in the future.

  • “Knowledgeable. Friendly. Helpful. ”

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    Comment from Serra Downtown

    Thanks Biffman89! We aim to please and we appreciate your business!

  • “Went in for my first time and it's easily the best shop with the best product, prices and service in the downtown area. With the limites increased it's only going to get better deals.”

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    Comment from Serra Downtown

    Thank you; we appreciate your business!

  • “Very first shop I've been to. Second place we stopped when I got off the plane. I was absolutely blown away by the service. Very knowledgeable staff, and a great environment. This is what the future looks like. The Apple Store of weed shops.”

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    Comment from Serra Downtown

    We're so happy you had an excellent experience with us- thank you for your feedback and kind review. We look forward to helping you have the best possible cannabis experience the next time you visit Portland!

  • “Santino contributed to 99% of my exceptional first visit to Serra. This was my first dispensary ever, since my state of residency, NYC doesn't offer anything of the sort. I had no expectations whatsoever except perhaps my vague memories of the medical dispensaries in LA years and years ago. The shop is incredibly clean, with a WIDE selection of needs from vapes to patches to ice cream. Now back to Santino--- this guy is not only knowledgeable but you can tell this is a passion of his (although, what enthusiast ISN'T passionate about weed?). Though I told him from the start that I wasn't a smoker, he didn't hesitate to answer my questions regarding the vapes. He wasn't trying to push any sales and in fact, he somewhat talked me out of pursuing the seeds by being honest about the reality of growing a plant and I am grateful for it. He instead showcased what I WOULD be able to enjoy (and enjoy I did). Throughout the transaction, he was very clear about the price per item and the total price after the very hefty tax. I would MOST CERTAINLY visit Serra and Santino again the next time I am visiting Portland!”

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    Comment from Serra Downtown

    Thank you for such a detailed review- your feedback means everything to Serra and we are very pleased Santino was able to help you find what you needed. We look forward to seeing you again in the future!