We apologize for the quality of the pipe you bought and we will make sure to have our staff review the items before they leave. If you purchase a pipe or any item in the future please bring any issues to our attention and let us make your experience a pleasant one.
“Two out of three times I've been in so far, the employees were SUPER helpful! The one time they weren't so much was probably because it was getting toward closing time, if I recall, so my fault, really. That time I still got actually a better product than what I came in for! So still pretty great service. I'm a newb and it helps to not feel intimidated. With such a stylish, clean building, this place feels very accessible. I love their decor, and there's always enjoyable music on in the store. Super convenient location, too.”