“I went into Shango about a week ago and picked up some CinEX. The guys in the shop were nice and friendly.
What I loved about the shop: clean friendly environment, nice display cases for flower and a HUGE variety for what feels like a small country store.
What I thought could have been better: In an industry that is already so competitive on price, customer service is what creates repeat clientele - I was surprised to not find a single tip jar in the store to show some extra appreciation (I even asked about a tip jar and was told they don't use them). I think plenty of people would show a little extra appreciation if they had the chance, and I don't think it would offend anyone to have them out. Also - I understand that pre-packaged flower has a lot of benefits (shorter wait times, consistent weight, easily dispensed) but it takes away from the experience a little - it's like going into "Rich's" for tobacco vs a corner cigarette store - it's just a fuller, funner visit when it's hands on.
Overall it's a chill shop and I'll totally be going back in the near future. ”