Used to be my favorite dispensary, come in today on my birthday that happens once every four years and not even offered my free pre rolls that is stated on the listings for deals. Long lines as well. disappointed to say the least.
Silver State Relief
We are Nevada's first dispensary to open and happily serve both medical patients and recreational customers. We are the only dispensary in North Nevada to offer separate sales floors for our medical patients and recreational customers. Whether you are a first-time guest or a weekly returner, our goal is to always treat you with a pleasurable experience. We also welcome all out of state medical card holders! At Silver State Relief, everything we do demonstrates our commitment to incomparable quality, education, and support for medical marijuana cardholders in Nevada and other states. ---------- Coins for Cannabis! We have a coin machine available for customers to exchange their change and turn it in to funds to spend at no charge! ---------- Medical Patient Discounts: 10% Senior (55yrs+ with valid ID) 10% Veteran 15% Senior Veterans *Ask about our Industry Discount!* ---------- We accept online pre-orders and delivery orders for medical and recreational patients. Please visit www.silverstaterelief.com and Click "Order Online".
Leafly member since 2015
148 customer reviews
This was my favorite dispensary in town until I received the worst customer service I have ever experienced at a dispensary. I purchased two .6 g binske cartridges both each containing the name banana (thinking I was making things easy). The bud tender sold me my products and told me to keep the receipt in case anything happens. As I sat in my car, I noticed one cartridge was very low. After instantly returning and speaking with Garret, I was told it was just headspace and they use larger cartridges than the oil amount 750g cartridge for the 600 g oil. I then said, well shouldn’t they be the same? And then after inspecting my receipt closer, I noticed they swapped out one of the banana cartridges I ordered for a 500mg cartridge called Hoover dam, which wasn’t even on the menu. When asking about this, I was told it was my fault for not inspecting the receipt that was sealed inside my childproof bag. I was then called a liar by the budtender, saying I actually did order the mistaken cartridge even though it wasn’t on the menu. After questioning the customer service, I was then called a liar again and repeatedly told I was being unprofessional. I then said with this treatment I will not be coming back, and the bud tender said it doesn’t matter because the line is huge and my business isn’t important. He then waved me out the door. Such a terrible experience to be called a liar and treated like a scammer when it wasn’t even my mistake in the first place. This guys name was garret and I hope to never see him again.
Hello Andrewstieb, We are so sorry to hear about your unpleasant experience with Garrett, but appreciate your feedback. We would love the chance to remedy this issue and to prove to you that we can offer you the best experience out there. Please call the dispensary at your earliest convenience at 775-440-7777 and ask for the Dispensary Manager.
First time visitor to dispensaries. A gal named Abbey helped me. Told what everything was. Got the right product for me. Prices seemed reasonable. Without Abbey I would have been lost. Thanks