Having quality products at an affordable price is very important to us. Our menu is constantly changing and we will always be up to date with our product knowledge. So glad you enjoyed your experience @SilverStem @Blakerice!
“I've been to a couple of different dispensaries at this point, and have to say, this is easily my favorite. It's quaint, has a nice record collection, and usually has strains of "flower" that I can't seem to find anywhere else (XXX OG being my favorite, although I was recently sold on Blueberry Kush, which has been excellent as a night time aid).
I just popped in today in order to check out the extracts which are now legal, and they definitely had their fair share. As I write this review, the watermelon gummy is doing its job nicely for my back.
Anyway, the service is always top notch, it's not agoraphobia-inducing in its crowdedness, and the staff always seem to point me in the right direction.”
“You will be hard pressed to find better customer service and general good vibes greater than Silver Stem. My honest assessment is that they are the #1 spot in Portland for customer experience, and I went to basically all of them.
They have good prices because they have deals all the time. If they aren't having a deal, just laugh and go buy a lotto because both things have an one in a million chance. Even without the deals, they have affordable options.
If to critique, I would have to say the selection is where it is lacking. They get the occasional dankness for sure, but for my connoisseur friends, this is not the finery. I've talked to these guys, and they got roots in Colorado. They said they are working on getting their own genetics out here. That would be Godsend, because this place is an excellent little shop. I would never leave.
They are like pizza: comforting, enjoyable, inexpensive, not steak and lobster. Or quinoa, or whatever bougie vegans eat. Truffles maybe?”
@critical_og thank you for your honest review on our shop. We work very hard to make sure our customer service is top notch, and we are so glad you think we're doing a great job. We try to keep a steady rotation on products and ensure our buds are always fresh. Keep an eye on our menu @leafly to see all of the new surprises we have in store :) We are also very excited to have our grow up and running.
“I've only been here once but I really enjoyed it. I came in for 4/20 and they had great specials. The Gouda was AMAZING. Smelled like if jollyranchers made a blueberry flavor. The service was really personable and one on one. The selection wasn't huge but I heard they'll be expanding.”
@hgeason We are so excited to hear that you enjoyed our 4/20 specials! We have rotating deals every day to keep it interesting. The Gouda is an AMAZING strain and we have a strong product rotation so come check out some of the new goods. If you are attached to the Gouda we have some of that also :)
“first time in, also the last. I don't write reviews unless earned. I brought up the new 20% custy discount,or $5 off top shelf TWICE. both times she looked at me and said yea, on the 20%. I gave her the coin and she rung me with NO discount, I just look at here after I repeated again soooo.. I just payed full price?... I was the only person in the dispensary the entire time. She either didn't like me shoes or she's the rudest person i'v encoutered at a weed shop. With all the choices, why return to this over priced shop.”
@raiderswish - It is unacceptable that you had a negative experience and we will do everything in our power to correct any issues we may have. Although you will not return, I would like to explain what actually happened during your time at our shop and explain to any customers reading your review that we are not in the business of being rude, ripping people off, or are price gouging. Our first time customer discount of 20% off is not combine-able with other daily offers such as $5 off top shelf. Our listed price on any product is "BEFORE" Tax. (Ex: $40 1/8th is $50 after 25% sales tax. 20% Off would make the 1/8th $32, so after 25% Sales tax on a $32 item, your final cost would be $40.) You were given 20% off your order which essentially gave you a tax free purchase. In no way was our bud tender trying to rip you off or trying to be rude to you. As you can see from our other 290 reviews on leafly, we are not in the business of being rude, ripping people off, or be an "Over Priced Shop". Our prices are within the median average of the closest 25 dispensaries in our area and although we have similar pricing to our competitors, we separate ourselves with excellent customer service and the best quality cannabis we can stock at any one time. Again I'm sincerely apologetic our employee did not effectively explain how state sales tax effects the overall price of your purchase but you WERE given 20% Off and our bud tender did not discriminate against you in anyway. If you have any comments or questions, please contact me directly.
- Christopher York
“I'm a medical patient & after checking out many local shops this has become my favorite. The flower & concentrate quality is exceptional & consistent. Their selection is mostly straightforward top shelf & I've yet to be disappointed when trying something new. The staff is also top shelf. Knowledgeable, professional, and they make my visits a pleasure. Shout out to Jessica, who seems to always be there when I need a suggestion or even just a friendly face?”
I am so glad to hear that you have had nothing short of a wonderful experience here at Silver Stem. Jessica is a very important part of our team and I am so happy you have gotten to enjoy her caring guidance :)