“Best dispensary I have ever been to hands down. Great vibe. Loved the records all around and music playing. Jeremy was extremely helpful and friendly as was the rest of the staff. Keep up the good work guys see you soon!!”
“I recently moved to the Hollywood District and decided to try out this local shop. Chris and his staff were welcoming and informative. The prices are on apr with others in the area, and the selection of flowers was terrific. Next time I'll try some of their edibles. Thank you, Chris!”
“Hey Chris, this is Mike. Ford and I liked your response to Michael's complaint re your higher prices. Frankly, I had the same opinion as he. Glad to see medical patients will be able to get quality bud for under $30 an 1/8th.”
Mike, thank you for the review. I tried to find your phone number to give you a call and explain what was happening but couldn't find it in caller ID. Our lawyer had dated information in Division 25 OLCC rules and gave us the wrong protocol. The state had a requirement that any strain from the same harvest batch had to be priced the same on both sides. The regulation was changed recently and we missed the boat on it for the first two days of OLCC operation. I looked you in the eye, shook your hand and promised we wouldn't change pricing. We didn't do it by choice, we knew we'd lose our medical customers but we were instructed to do so. Thank heaven we don't have to and we hope you'll still keep us in mind for your medical needs. We do have to raise some strains to compensate for new testing cost but as I told Michael, I'll be able to populate the $25 shelf as soon as my Alter Farms harvest comes in. Hope you had a great holiday and new year Mike and tell Ford I'll be reaching out soon for concentrates and flower! Again, my sincerest apologies for the roller coaster last week and we'll see you soon! - Christopher York GM
“This was my go to suppler for my medical needs. Recently, they have increased their prices. I have found better quality at better prices within walking distance. I will miss their service personnel and their location.”
Hey @michael.casetta1 Our law team advised us increase our prices to be uniform with the recreational prices due to OLCC mandates but after communicating with the OLCC we don't have to raise medical pricing. Any medical patient who came in between 1-2/1-4 will get a free gram as compensation for having to pay the higher medical cost during that time. We have increased 5 strains $5 per 1/8th because of new ORELAP testing costs, however, we did not raise our prices for 2 years, when our direct competitors did increase. Because of new regulatory costs we were forced to raise some prices to stay competitive and to continue to offer fine cannabis to all of our customers. We still have discount days where your comparable meds will be cheaper than what you will find at the stores within walking distance of our shop. We also are getting our award winning strains from ALTER FARMS this week, with which we will be able to populate the $25 shelf again. (As opposed to $30 & $35)You are a great customer Michael, you will be missed and we hope to see you again.
We think you are fantastic @slipodrede. We strive to provide above and beyond service to each and every customer/patient that chooses to come to Silver Stem! Can't wait to provide top notch service to you again!