“Best dispensary in San Jose by a long shot. Airfield has been very attentive and helpful these past few years. I suffer from severe chronic migraines and am in and out of the hospital because of it. They have been extremely compassionate and helpful throughout this nightmare that I am living. Together they helped me find a strain that best helped me and I have been more mobile ever since. I have continued to have a close relationship with the dispensary, they often call me when my strain is available. I recommend this dispensary for people with real physical and medical issues. Thank you Airfield!”
“I have been coming here since February and I have never left unhappy. Katie is my favorite bud tender and always recommends new strains that blow me away. This place is clean, friends, quick and always a great experience. I'm really stoked that they have set a new standard for cannabis collectives.”
“Super convenient location, REALLY truly nice people--all of them patients, like me, which is fantastic--and a knowledgebase that far exceeds most other collectives around here. They have my favorite strain at great prices (Grape Ape), and they always have everything I want in stock. Love!”
“I have been visiting this location once a week or once every other week since they opened. Airfield Supply Co. has a lot of good things going for it. The location is easy to get to with a lot of parking available. There's enough variety in medicine to keep me interested in coming back and the quality in medicine has generally been consistent.
The service however is hit or miss. True, there are staff members that are very attentive and informative but there are also staff members that seem more interested in talking to each other rather than engaging with their patient as they wait for you to choose a product-- offering little to no guidance. This makes for a poor experience because the lack of understanding and empathy makes me feel like a money bank more so than a patient.
One experience particularly stood out to me as I asked the budtender assisting me what the strain of the day was. I was told immediately that I have to check online myself. I have no problem with being self-sufficient but then i wonder why another employee assisting another patient was able to tell my budtender, the answer. When I asked to see a particular strain, my budtender proceeded to dump all of the other display containers on the floor- something I've never seen anyone else do before. It was almost as if I was being told, "Why that strain? It's so hard to get to". Furthermore, I had asked for a pre-roll and even though the request was acknowledged, the pre-roll did not end up in my bag and I was not charged for it. Needless to say, it was an experience that has made me weary of coming in and nowadays when I'm standing in line- I'm secretly praying I do not get certain individuals to assist me.
One other small thing to mention is the inconsistent quantities that are in the pre-packaged eighths (may apply to other quantities, but I only buy eighths) or rather that some staff members will allow you to choose the eighth that you want while some grab whatever is available for you. I cannot say whether or not I've ever been shortchanged with 100% certainty as I do not have a scale, however, there have been times where the eighth that I received paled in comparison to another eighth that I had purchased from Airfield. Case in point, I'd really like to see all staff members being consistent and allowing the patient to choose their eighth.
Overall, Airfield Supply Co. is a good dispensary that has some easily remedied problems that are hopefully addressed in the foreseeable future.”
“Wonderful location and facility! Just had a free chair massage today from a very nice woman. The little extra perks go along way with me. I feel like these guys are incredibly professional and knowledgeable about cannabis. This is my spot. Thanks Airfield”
“I love this place. I've been here a handful of times and they are awesome. The employees are super friendly and the shop itself is really nice. The interior is nicely decorated but more importantly the quality of medicine is exceptional. All flowers have been great and the edibles are great quality. This is my new go to dispensary.”