Story Cannabis - Grand Glendale

Mr.rent a cop was being rude asf, wasn’t doing his job. Telling me “it is what it is” when his fat ass can clearly do something about it, matter of fact it’s his job to do something about it. wants to be all high and mighty wearing a security badge. He let a guy in a wheelchair cut the line, and his excuse was that he was disabled, um well shit I thought we were all here cause we needed our medicine, so now you’re saying my medical needs aren’t as important. He could’ve waited just as the rest of us did. We’re all PATIENTS here . Get your shit together NAture

So my order was cancelled and Leafly doesn't have a system in place to tell me why. They did however text message me about the cancellation at the number on my account. Upon arrival at the store I was informed that my order was cancelled because I failed to respond to a text message from an employee. I did not receive a message because he sent it to the wrong number. When I informed him of that he argued with me that I needed to update my number with Leafly. I showed him that Leafly has no problem contacting me because I got the cancellation notice. I changed the subject and finished my purchase because I wasn't going to let someone who can't recognize and copy down 10 numbers take up anymore of my time. When I got home I checked my Leafly account and as suspected my number is in there correctly. Please train your staff better than this.

They have the worst and slowest service in 112 degree weather and it’s not right

When I first arrived at this dispo everything seemed alright, some of the workers knew what they were talking about but most gave the wrong strains and some even had no idea what the difference is between sativa and indica is. Honesty, I wouldn’t go here . It’s got over priced flower and rude representatives .

Broooo I’ve been to this locations multiples times before they went recreational & now they think that cus they are rec they can treat the patients whatever. They tried to deny me in cus she couldn’t scan my card & I wasn’t carrying my id but I stay way west & accidentally forgot my wallet & again it’s not like this was a new check in but they were just tryna deny my service & money cus they think they too popping like every other dispensary that went rec. Thank God I was able to toss my passport to em cus how tf u gonna deny someone who forgot they ID one time when they always come here!! Never again tho

this is my third review of this month. each new delivery I told the dispatch to make sure that my flower packaging date wasn't any longer than a couple weeks old. unfortunately this is the fourth or fifth time I have ordered delivery for flower and the package date is 6 to 8 weeks old. soon as I open it, stick my fingers in there to touch the flower and it crumbles crumbles crumbles. so you cannot tell me that having flower sit in a jar 4/ over 6 weeks doesn't affect the potency or the appearance of touch. I'm very upset but I'm still going to keep ordering. But the next time if it doesn't have the correct packaging date I'm just not going to accept it and I will just have to suffer without any flour because of this company.

Can I use my 1st time deal even though I’ve used it at the other natured medicine?

had to wait outside to get in which is fine but when i finally got inside they decided to help two people who where behind me in line.

Been here a couple times and everytime it is just dry weed that is harsh to hit. They aren't practicing social distancing they don't sanitize the tablets that patients use to search through their product all you see is just finger prints smudges on the tablet. The customer isn't great by any means. No seems to be educated enough to know the products they are selling. There a better dispensaries in especially in safer areas. Don't bother with this Nature's Medicine.

I am a budtender and my wife and I both have our cards. she has anxiety so I usually go to the dispensaries but she wanted to pick out a half ounce. I am sad to say that the budtender ripped my wife off in dollars and quality. She deprived my wife of a discount so she would not have to trim a deli half oz. i am truly disappointed, her name is Hannah.

All 3 locations no shatter EVER. This was the go to spot when it opened. No other dispensaries in town are constantly out of stock.

I am honestly surprised that this place is still in business. Their menu is chock full of low grade weed at high grade prices. Seriously, this place sells weed I would not have bought in the 90's because it is so weak.

Way to price yourself out of my business!! Just in time for 4/20, to raise PRICES so much, and so fast! Medical patients are once again shit on! Will not recommend, and will shop elsewhere, and stay closer to home, not worth the forty mile round trip!!

I’ve been to this place on multiple occasions and bought the house wax and not only was it not good but it tasted like rubber I tried to let them know in a nice way and let them try to fix it went back about a month later got a mix of different waxes and what do you know I ended up throwing 2 g away because it tasted like rubber never will I be going back to this place now or everThe sad thing about that is that the people there are super nice and they are being set up for failure because the ownership is allowing this crap to be sold

I had a pre-order and was skipped over by people that had just walked in. Some total bullshit. They should of pulled mine from preorder and rang me up at a different register.

don't bother with this one. not friendly at all. same product can be bought somewhere that appreciates the business.

I had Danny as a budtender and he was extremely rude. He would not help me at all. He was super short and acted like everything I wanted was too much to ask. I truly don’t understand how he still has a job.

Don’t use online ordering for delivery...an absolute joke! What you see online is never available for order and it ends up being a total runaround and waste of time ..don’t update menu to reflect what is actually available and by the time they call and inform you of this you’ve wasted hours every time and would have been easier to just visit dispensary in person...never use this place again ...very definition of ineptitude...won’t waste my time and won’t get my money ever again .

This places delivery is a joke they always fuck up this time had half my order and it was open lady on the phone rude as hella theh always mess my order but everones else is fine

It’s disappointing they get their customers used to a certain “deal” such as the 10 g’s of house shatter concentrates for $120 and they suddenly remove it without notifying or replacing it with something else for their customers. I also disliked that every time I came in, everyone seemed rushed/upset or like they didn’t wanna be at their job, yet they still take a long time even if you pre order. This store needs better management and I will not be coming back until they have a decent price for shatter and better training.

I dont think they like older ladies at this store. Every time I come it gets a little worse. I checked in same time as 2 gentlemen and they were called right away, got their stuff and were gone, I walked around a little while and then sat down to wait. I watched customer after customer leave but no one called me, I watched the bud tenders walk by and look at my card sitting in the stand but no one picked it up. Everyone was just kinda blowing me off so I stood up and said under my breath this is enough and was getting ready to grab my card and leave when a hard working bud tender finally grabbed it and called me, apologized for how long I waited to be called, if he (Derek) wasnt so nice I certainly would have left. Not sure I will be back, maybe I will go back to the Phoenix store, longer wait and drive but I was never treated this way there. You have some hard working people in Glendale but you also have a lot of people hardly working too, you need to fix this as its no way to run a business.

Really enjoyed my first visit, however, since they rarely update the menu, I will not be shopping. Sorry, but knowing what to buy before entering saves your time and mine.

I pre-ordered and a walk in was in and out before me. This was already upsetting enough. I don't care though.. call me back say sorry for the wait give me my order and I'll be satisfied. That is not what happened.. I walk back and the lady did not even say HI. Just had my product out, named it, totaled it. Said here you go. Didn't say Hi, sorry, thank you or have a good day. I worked 8 years customer service. There is no excuse for that kind of service. Most disappointing visit ever and I'm so upset. I go there because I love that place and that's how I was treated!? I know I was upset which is aggravating from a workers standpoint.. but your job is to bite your tongue smile and get me out the door. I'm not sure I'll ever go back. 😔 I don't feel appreciated at all. Thanks for the good times though. ❤

Made me wait even though I had a confirmed online order, not a new patient, & kept taking other customers with online orders that arrived & checked in AFTER I DID. With nothing but excuses, rudeness, & blame onto me even though I had Nothing To Do With It