We use cookies to enable essential features of our site and to help personalize your experience.
Learn more about our use of cookies in our Cookie Policy and
Privacy Policy.
This is my second review a year + later. I’ve only gone to the Butler CY+ location since CY+ opened a new store in New Kensington a few times. I loved the Butler location until I caught so much attitude from a few of the staff members that have been there from the beginning. The bud tender who I met in my first visit ever really had me fooled. I thought she was so great & helpful but after she was working there for awhile, she backs a very rude person. Another Bud tender that was there as well since the dispensary opened used to get me buying products that I didn’t need & didn't know how to use. I wasted thousands of dollars on products that I was sold for them to make money. They definitely didn’t put patients before profit. The New Kensington CY+ location is so much better. It’s smaller, ( thankfully because I’m not good in my feet & very ill so the butler store is so large that by the time you go through each part of the building and back out, I’m laid up for days after. ) I went there last month because I live the same distance between both stores and Butler had the products I needed when New Kensington ran out. It’s usually the other way around. They made us patients stand out in the cold, 30 degrees, for 20 minutes & took 2 people in at one time. I got in, checked in and there was only 2 people sitting in a very large waiting room with at least 16 chairs. I didn’t even have a chance to sit down and they called me back. I went in the back and they had 30+ patients standing waiting for their name to be called to check out. It was awful. Why couldn’t these people sit in waiting room? Why would they have severely sick people standing out in the cold when they have that big waiting room. It would be much safer if they had clients waiting in the waiting room than in the back where all the product is secure. I felt like a sheep being herded along & the atmosphere was horrific. I felt like I went to the city to but drugs on the street. Not that I ever did that, but it felt all types of wrong! It’s sad that this location changed so bad. I’ve also noticed that there’s only 2 staff members still there that started there when they were opened. The turn over is really fast for employees. Not sure why that is. I keep meeting new employees every visit & I go 2-5 x’s a month! Mmj cats holder in Pennsylvania. 3rd card!
CY Butler used to be my favorite dispensary. I still love the staff, but they have been extremely slacking on getting products and I'm not even referring to flower because I know there's a state wide shortage right now.
CY Butler used to be the first ones to get new shipments and they always had a big selection.
There's no reason as to why they can't get more products in. They just totally stopped caring at making that place great.
This used to be the closest dispensary, but as of yesterday I have one in my town now so I don't know how much I'll get around to going to CY Butler.
it's a shame I really liked that place.
Honestly I cannot count how many dimes I have gotten in the car and drove to the one and only cy+dispensary in Butler PA even though I didn’t have any experience at age 53,but I am very experienced now everybody is very nice and bubbly the products are great. I’m always looking every day for something new to try.So I see and read bad feedback I was like if you’re not satisfied don’t walk out that door unless you’re satisfied I think that’s fair. It’s very clean and I love the atmosphere I wish I could just hang out 👍😂 it just gets me ready to be a CY worker I cant wait to help people and educate them on every thing that I have been through and after all medications I was on. I have had three Medtronic implanted pain pumps in my body after about 15 years I had about enough it wasn’t doing nothing . I will say what this miracle anyone Even in my shoes and I I don’t want to put names in here I don’t know if I’m allowed but like I said it I literally know what I’m doing now but it doesn’t hurt sometimes if you want to sit down and have a private session takes all the guesswork out of it so thank you everybody in the front entry security and the whole team workers in the back . So now it’s been a bit over a year it took me one month take a drug free from a doctor so who’s ever trying to make yourself better and feel better in your head more clear you can replace your pain medication even Tylenol or ibuprofen etc. just don’t be afraid to ask questions .😇 Thanks Butler 😄
Parking could be better, other than that, no real complaints here! Great staff, they even remember the regulars and know how often or rare they can get in! Wish supply would start meeting with demand! Highly recommend!
The staff here is incredible and understanding. I always learn something new when I'm in here. Everything from products to legal aspects. These guys care about the patients and the program. If you ever need good advice go here.