I have been here several times and I have learned not to come on the weekends when its busy. If you come during a week day it's always smoother. I went yesterday and Corey made some awesome recommendations, when I got home I looked into the products he told me about and I can't wait to try them out next time. The previous time I went Grant helped me out and he was also very polite and knowledgeable. To summarize, the staff is great, products are good but pricey, and if you go during the week you won't have to wait much.
23 customer reviews
2.8(23)
3.0
Quality
2.9
Service
2.7
Atmosphere
This was my first time to this shop but I have been to several dispensaries in IL and in other states. The experience I had with this shop was by FAR the worst I have ever had. When I drove up to the parking lot I was greeted by a security guard who was curt, pushy, and unhelpful (also not wearing a mask). With a serious lack of interpersonal skills this man tried to explain that you have to park a block away in the parking lot of a restaurant and walk back over to the dispensary. Once you get to the entrance of the shop you see there are security guards everywhere (I think I counted 5). Some are better than others but some just yell orders if you break a rule (I'm not sure how I was supposed to know them). If they think you are loitering they will go over and question you. They only allow 1 person in per order so there were many people waiting for others inside and they guards had to question what each of them were doing after a few minutes of them waiting. At one point an employee came out to call me in and he said something that I couldn't hear because of a semi driving by and he was wearing a mask. I leaned in a bit (still 5 feet part) and asked him to repeat himself and as I leaned in a security guard came over and made me not be as close. I was wearing a mask, the employee was wearing a mask but this enforcer of covid rules wasn't. So having run the gauntlet of security guards nonsense I get my order. Thinking the worst is done I find out that one of the strains I had gotten had seeds in many of the buds. This is unacceptable. I am paying a big premium at over $80 per 3.5grams and then you get something this low quality. I doubt I would ever go to this store again and I encourage others to avoid it as well.
Just visited this location for the first time. Very secure, organized, and clean. Staff was helpful and friendly. I was helped by Corey. He was happy to assist me with my online purchase. He kept a positive attitude and gave me recommendations on what would help me with my sleep and back pains. He even made me laugh under my mask when he yelled out “420” which is code for someone to check my receipt to finalize my purchase. Very welcoming environment! I appreciate the customer service Corey! Thanks for the experience!
Not a long wait to get in and fast service. Place seems kinda sterile wish I could browse the products but it is all new to Illinois.
Prices are fair I guess but the friendly service and staff make up for it. Decent bud good pens. Just a bit over priced. We travel the country in an rv been to many dispensaries. This one ranks in the lower top half. Thanks for the suggestions!
Service is 1 star for a disfunctional website. Literally can't login to place an order and when I call there's no answer. Clearly they think they have enough demand to disregard customers. Been there before, and they're generally fine onsite. But I can't recommend them at the prices they have if they can't even keep a functional website. Go elsewhere if you can.
Friendly and helpful staff with quick pickup during the stay at home order! (May 2020)
This place sucks. Why is this the most expensive sunnyside in the state? Overhead cant be more than it is in wrigleyville. Get it together guys, even medmen in oak park is cheaper.
Based on other places I’ve been to in Illinois, this place seems to still be figuring it out. Granted they do have a very large customer base. Things have been getting easier and smoother as times go on.
I’ve been to plenty of dispensaries all over the country. From California to Maine, it happens the same. It’s new, y’all gotta get a grip. You don’t know what kind of influx of consumers will be had. It’s an equilibrium effect. Illinois medical cannabis program was clearly not establish like most other states. Michigan’s pricing is dropping already after month 3. Cops aren’t there to arrest you, weirdos. The only thing I dislike is that they really need to get a tent. If you’re going to make people wait for an hour, you need a tent.