April 28, 2022
My favorite place to go! They always have what I’m looking for! Also, great employees. Always friendly! Zhiyr is so sweet and helpful. Good vibes, good soul!!
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April 10, 2022
I guess at sunnyside the customer but in this case I don't look at myself as a customer I am a valid illinois cannabis card holder and over at sunnyside Rockford. Security guard Brad likes to think he is a swat officer. He denied me service, lied and said I was smoking on grounds just cuz I gave him a little static about him looking in my car and telling me to move my car. You already know he was not polite and on a power trip. I could not get my medicine and no manager was provided.
March 13, 2022
I had lauryn at Rockford sunny side she helped me out so much. She worked with me on the right product for my back pain. With her help I slept so well with a sprained back! Thank you so much
February 21, 2022
The staff that work at the front door couldn’t be ruder if there was a different place for me to shop I would - everything else is fine but it’s anything but the reception you want when you walk in
December 5, 2021
OK store. High prices. Doesn’t recognize military discount when sale is going on, unless you’re willing to come in another day in the next three days and spend more money. I think this is a disservice to Veterans who served our country, especially after being told the time before that discounts would stack moving forward. If you’re going to honor a veteran discount, then do it for the same day and don’t try to exploit the customer to have to come spend more money to get a discount. Might as well not offer veteran discounts if you’re going honor veterans discounts.
September 26, 2021
Great staff, very friendly and very helpful I rate them five ⭐️⭐️⭐️⭐️⭐️I have no complaints.
August 31, 2021
HORRIBLE! Long lines because they never have more than 1 or 2 people working behind the counter when they have 10 stations they could use. WTF! Also, prices are a rip off. Won't be going back. This place needs to do better. HIRE SOME PEOPLE, PEOPLE!!!!
August 25, 2021
Great selection, great service. Last visit is inquired about Mary's Medicinal patches. I was surprised and disappointed that you don't carry them. I ask that you get some patches and transdermal pen in stock. I will benefit patients and boost sales. Please check it out.
August 18, 2021
Courtesy and professionalism from everyone, door security through the entire staff.
August 7, 2021
I loved the service. Courtney helped me through a debit card crisis and I appreciated it. She does it all with a smile that no mask could ever hide. Great service.
July 26, 2021
good service, sealed well. needs blueberries.
May 30, 2021
I went to Sunnyside in Rockford yesterday. First time visiting this location, last time visiting this location. Arrived at the dispensary, walked in, I did not place an online order so I was told to go to my car, place the order and come back inside in 20 minutes. No where on your website does it say orders must be place online.
I haven’t been going to the Naperville location weekly, for months, I’ve never ordered online. I buy what I want when I arrive.
Also, what’s up with your loyalty program. This has been in the works for months, when do we start cashing in out points?!?!
Sunnyside, wake up and get in the game!! Zen Leaf blows you out if the water, with service, ease of purchase, product selection, giveaways, sales, pricing and their loyalty program.
You’re not the only dispensary in the game. Based on my experience yesterday along with what was going on inside, all the upset customers, disorganized mess, you won’t be around too long.
May 23, 2021
This is my least favorite dispensary in the state of IL. They request that you order ahead, but they do not actually save your order. You could show up thirty minutes after ordering online and they will tell you it’s gone. Medical patients are not prioritized at all. They will call recreational people up to order before a medical patient even though they say you will be “prioritized”. You will be waiting in line at this place no matter the time. This place is solely about profit- the prices are higher than in Chicago for the exact same product, but this isn’t surprising since they’re owned by Cresco! Workers will stand around chatting with each other instead of helping with the giant lines of people, and most aren’t knowledgeable when you ask questions. Product consistency is also bad, but this is Cresco as a whole. This place does look nice now that they updated the layout, but you still can’t see your actually product before buying it. Overall, if you want the Walmart of weed with poor service, this is the place for you.
April 17, 2021
Becca was very helpful and patient during my first visit and made it very easy for me.
February 26, 2021
They are always very friendly and polite. They make you feel welcome and have extreme patience when it comes to questions. I actually made the switch to medical as my doctor suggested and I have to my first medical purchase was a great..Noel was fantastic and though I felt a bit odd buying so much.. flower, pre-rolled, wax, budder, disposable pens, RSO.....over a grand but 1st time medical purchse gets 30% off so you know --- had to make the most of it. It is bit further than the one that's practically around the corner but the staff and selection make it worth it
January 31, 2021
Online ordering states orders will be held for two hours. Order at 10 am arrived at 11 and was told my order was sold and I should have came earlier. It takes me 45 mins to get here. They also don’t have a separate door or counter for medical so I’ve waited in line for over an hour outside. Also allow customers who haven’t ordered online to stay in line and order at the counter. Don’t follow any of their own rules. Also Sunnies highest prices around. Go to their Schaumburg location. 1000000% better location.
December 20, 2020
Amazingly well-stocked dispo with excellent service and consistently great service. These guys are just the best and their discounts combined with ease of ordering/pickup keep me coming back again and again and again 😎
December 7, 2020
very organized and efficient
December 3, 2020
Staff was very helpful and friendly. Store was clean and neat.
September 12, 2020
What's not to like, killer quality, fast service, and friendly people. You order online, park at the designated lot, walk about a block, go right in. Once there you get waited on right away, and you get reward points.
September 5, 2020
I liked the fact that they answered my question and made sure I understood everything
August 24, 2020
Lines moved along smoothly. Everyone was super nice and chill. Corey helped me out a ton. Didn't remember my debit pin, they don't accept credit, AND was a dollar short in cash, but he helped me out and relieved that intense panic that's equivalent to a declined card you're parents gave you to get them a softserve from McDonalds, only to find out their ice cream machine broke at the same time. Corey you the man! Definitely coming back.
August 14, 2020
Got to the store 15 minutes before opening and was 5th in line. Parked directly outside. Med patients went ahead of line which by 10am had grown to about 30 people. I found the process of ordering online and having it ready at pick up was fantastic and quick. Maybe when the pandemic is over it might be nice to "shop" once in a while, but online ordering would still be my first choice. I was in and out in 20 minutes total on a Friday morning. Security was friendly and helpful, both staff members I encountered were professional and hospitable. Overall great first experience. Agree with others it is a bit pricey!
July 11, 2020
I ordered online. When I got there I had to park up in the little parking lot. Quite a ways to walk for someone who is in a lot of pain. Thank God I had my cane or I would never of made it down the hill. I had to stand in line for hour and a half. Leaning on my cane because I have no medical card. I thought I was going to die but I made it. When I got to the point where I picked up my gummies I was looking for for pain yet able to do things and not get sleepy. I have to say the people working there were very very helpful. There were about three people helping me. The only thing bad was walking down the street and waiting in line. I am playing with them trying to figure out what works and takes my pain away. I will figure it out one day. I would like to know where I can get a medical card.
