“Really small, outdated location. I came to Swell Youngtown after visiting the other 3 locations, hoping to claim my BOGO deal. Upon arriving, I am greeted by a gentleman as I am filling out my first time patient form. He invites me into the dispensary part of the building, and I decided to ask if I can get my BOGO. I was quickly declined my BOGO because Swell apparently had a change in the system: to where if you'd been to one Swell location, your BOGO wouldn't be valid... Their Leafly NOR website did NOT specify this. I was instead offered a "Courtesy Gram" out of pity since I had Bussed over 20 miles just to visit this location. I was not apologized to, and the cashier acted as if the information that was displayed on my phone was INCORRECT! Swell, you need a better updated Leafly and website. If you don't fix you will continue to get bad reviews and I will Instead try any other dispensary before I return to Swell. Very dissapointed to the max.”
“I was a little down on Swell over the last few months for either quality or lack of Swell buds. But they listened and did a total 180 and got it right. Thanks for that Swell. Always loyal cause you guys care.”
We do care! Thank you for letting us know you are seeing some changes. We've been through a lot of growing pains in the past year and your continued patronage has helped us continue to grow and get better! We appreciate you! And the review! Thank you Have A Swell Day!
“It was my first time visit and my bud-tender treated me with red carpet treatment... explained how they operated their facilities, also went through every product with knowledge of each and personal opinion of what he tried... I like personal opinions because it gives a little insight on a product before purchasing, most bud tenders won't do that so you can just buy anything... left there having a swell day 😁👌👍”