“Quality - I came in wanting to see something very specific and ended up picking up "Berry White" where the sign in there case stated 20%ish THC forgot the exact % due to the time and frustration I had, when I got the jar and looked at it outside it stated on the print out label from the lab that its 18% and but didn't have much of a Aroma or taste to it, super super snap crackle pop dry, but it looked good, and packed a decent buzz that was short lasting.
Service - Coming in the chick at the front desk said nothing to me, she sat there talking to a budtender behind the glass with her, a person then came up to the window and showed I.D. so about 3 other guys sitting down did the same thing and scattered to get into line, she did nothing to try to organize who was next if they where recreational, if you came in OMMP tho she was prompt, nice, and moved them ahead of the line, I also saw co workers, and friends of the workers skip the line and I.D. verification and get let right in laughing about not having to wait. I ended up waiting about an hour almost just to go back there for about 3min tops. The girl was super nice tho when I got up to the window, but the wait was already killing my mood.. Now let me talk about when I got back into the Bud Room, the guy opened the door he had a Macklemore haircut, looked really burned out and when I came in he didn't go behind the counter he leaned against it and looked at me and asked "What can I do for you?" this kinda put me in shock for a second considering I've been in this business my entire life and never once at any shop in multiple states ever had a fellow budtender do this lol. but I shook it off and asked him if I could see the GPD, he then laughed and said "Whats left of it" so I said oooooook... Well how about what you recommend? And he just named off every strain... I ended up with the Berry White like I stated above. He wasn't engaging me really just looked like he hated his life and hated working there, he then started to talk to another budtender in front of me saying how he wants his break and I was instantly just wanting to get out of there. the Budtenders seemed to be in their own world back there and really seemed like they didn't want to be there at all. Walking out the door, the lobby was so packed people where standing near the door and the front desk chick said nothing to me due to being busy talking to a budtender getting ready to spark up a joint, the other customers all said bye to me tho and we laughed as I said "Good Luck guys".
Atmosphere - Walking up the steps are a lil steep and slippy, could use a lil grip tape strip across the lining to avoid slipping like I did coming up. Going in the lobby had framed High Times magnetize pages on the wall to the right, theres a sofa, and chair with a coffee table in the middle, the TVs for some reason where placed behind where you'd sit down, and only one on had half of a picture of shatter on it, this really threw me off.
All in all , I didn't have a good experience here, been to over 300 different shops and 100s of festivals in my time and this was in my top 5 worth visits.. And that sucks considering they're one of the only 24hour shops in town. I really hope they read into this review and take it to heart in order to make the little changes in order to make their shop amazing. Location is good, and it has allot of potential and they know it. This is a last resort shop for now until further notice.