The Herbal Connection Reviews

  • “great friendly costumer service, good product, and easy price listing.”

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    Comment from The Herbal Connection

    Thank you, we really appreciate your review!

  • “its easy to find, friendly and good costumer service. many choices and not badly priced. ”

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    Comment from The Herbal Connection

    Thank you for the review, we appreciate it!

  • “Great selection, easy pricing information, samples to smell and look at on the counter. I will be back. My favorite place in town, so far.”

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    Comment from The Herbal Connection

    Thank you so much! We are so glad to know we're your favorite in town! We appreciate you & your review!

  • “this is a great shop with great prodcuts. most negative reviews are ridiculous, as is the most recent one. seed germination is to some degree at the mercy of seed breeder and to a large degree the environment and handling during sprouting. it's a poor carpenter that blames the tools....”

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    Comment from The Herbal Connection

    Thank you for your review, we highly appreciate it!

  • “staff is great I used to recommend this store to friends, wont any more, sad to say, they do NOT stand behind what they sell, told me i could go talk to the seed supplier, 6 seeds two plants net, one scrawny, do not buy your seeds from a store that doesnt care, you just lost a great customer and a lot of referrals, beeing going here since they opened, NEVER again,”

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    Comment from The Herbal Connection

    Growing from seed is tricky, and not recommended for everyone. We have found that in most cases the seed companies are very reasonable about replacing bad seeds. We would be happy to put in a request on your behalf for a refund or replacement based on your experience. Please bring in your plants and any unpopped seeds and we can work towards getting you credited for the seeds. This will help the seed company do quality control on their end to prevent this from happening to other customers in the future. Thanks so much for your feedback! We would love the opportunity to make it up to you.

  • “Good physical location, not hard to get to and for me conveniently near the things I go to Eugene for. I have not been to many places for recreational flower yet (Working on it tho) , but this has become my new main store. The staff were fast and efficient at what they did and were a joy to be around. I missed my greeters name, but she was friendly and helpful. Behind the counter, Laurie was as well. She was knowledgeable on their products in stock and I was very satisfied with the product I left with. The store didnt have as wide of a selection as some I have been to, but they did have a good selection and I had no problems finding what I wanted. They had some nice looking pipes and accessories, clothing even I believe, but as I was not there for that I didnt look too closely. I live in Roseburg, but if I know I will be in Eugene soon this is where I will be doing my main shopping.”

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    Comment from The Herbal Connection

    We are glad you stopped by and that you had a great experience! We hope to see you again when you are in town! Thank you for the review! :)

  • “I love the selection at this place. They have the finest and more quality concentrates and flowers in Eugene. I am always satisfied with the products. Really friendly staff and amazing deals everyday of the week. Definitely stop by if you like extracts concentrates and flower. ”

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    Comment from The Herbal Connection

    Thank you so much for the review and feedback! We appreciate your business and hope you come back soon! :)

  • “Great selection, friendly staff! ”

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    Comment from The Herbal Connection

    So happy to hear your experience was a great one! Thank you so much for your feedback and we appreciate your business!

  • “Terrible experience. A very competitive bud-tender told me I should get an obvious sativa strain (labeled indica) for night time use. The flower there is O.K”

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    Comment from The Herbal Connection

    We are sorry that your experience was anything less than positive, our goal is for you to leave feeling satisfied from the staff to the product. Thank you for your feedback and we appreciate your business!

  • “My first visit here was delightful. The privacy for rec and medical is very well done I will shop here again because of its efficiency and the people are especially good. I bought some flower and its good quality The joint is well made and burned well. Beside that I really love it when the people that are helping me are taking some of the medicinal products or have tried them. There are so many products out there to try and investigate so its nice to have intelligent people helping, and these people were. The glass pipes and dabbers there are beautiful art. I will return for more meds they have and I will remember the nice smiles of the people working there too.”

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    Comment from The Herbal Connection

    Thank you so much for your review! We appreciate your feedback and can't wait to see you again!