“We've been going here for awhile, both medicinal and recreational, and have noticed a drop in quality of the late. Flower tends to run a bit dry and employee was adamant about not having Frank's Gift for years when I bought it there within the last six months. Love that it's so close to us but hoping the quality improves so we don't have to go elsewhere! ”
We appreciate your feedback! We noticed that during the summer months, flower dries up fast. We use humidipacks on all of our flower to keep it fresh and juicy for you. On top of that, we sell the humidipacks so that you can keep your favorite strains fresh at home too! On your next visit, mention this review and we'll make sure you get a free humidipack to try it out. Hope this helps!
“Having frequented the shop for many months as a medical patient you'd think they'd have some customer loyalty when they make an error. I bought two grams (or what the card said was grams) of oil, get home and open up the bag and behold it said .5g. I had to drive back in and their best solution was to return what I purchased for a slight discount on another purchase. Though I appeciate the gesture I really just wanted what I paid for which was responded with "we can't just give it out for free." Well... it wasn't for free cause I did indeed pay the advertised price. The staff is super nice but this just left a bad taste in my mouth and I won't be returning for this reason”
We are deeply saddened that your last visit left you unhappy! We strive to put smiles on faces and accuracy in advertising is very important to us. At the end of the day, The Herbal Connection are just a collection of passionate humans who have found great joy through sharing high-quality cannabis products with our community. When we make mistakes, we strive to fix them with compassion. We consider our customers like family, and we want only the best for our brothers and sisters. We hope you see us that way too.
“Been to a different dispensaries around the city but now can compare. Was personally taken care by Zach, answered in detail different questions I had for a free strains. The location is beautiful, amazing they had parking! Front desk staff were friendly and helpful. Will definitely come back again and have recommended to different friends. ”
“I walked in the herbal connection the other day not knowing what I was really wanting to get and I spoke with Sydney! She explained all the products and answered all of my questions! She really helped me find what I was looking for! I was excited to try what I was recommended! She was extremely helpful and super knowledgeable about all of the products! ILL BE BACK!”
“I love this place. My number one place for flower except sundays when nectar has their half oz for under 60 bucks. Few days ago i decided to get a gram of concentrate. I usually make my own concentrates as it's much cheaper than what the dispensaries charge nowadays. I got a gram of sour wedding cake. Smell was awesome and taste was just okay..after smoking a couple bowls over the last two days i noticed i was getting a sore throat..the same kind I'd get if didn't evaporate my concentrate properly. So i performed a test. I heated my concentrate up to see if it was my imagination or if in fact there was residual alcohol leftover. To my surprise it started to bubble. Now that it's all evaporated it tastes sooo much better. Needless to stay I'll stick to flower for now. Never had any complaints there.”