The Herbal Connection Reviews

  • “THC is as so many others have said, the BEST dispensary in town! When you combine quality products and a large selection with reasonable prices it's hard to go wrong. The staff have been incredibly knowledgeable and helpful and I enjoy each visit because of the people and not just the product. I especially appreciate how medical patients still get extra time from the bud tenders, if needed. As a regular customer I feel like I have friends working here and lucky for me, THC is the best shop around so I visit my friends often. Thanks to you all for the friendly assistance!”

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    Comment from The Herbal Connection

    Thank you so much for all of your kind words. We try our hardest to make each customer feel at home at our store. We love that you consider us your friends, we look forward to seeing you next time your in! :)

  • “Good location, easy access, great parking, secure.”

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    Comment from The Herbal Connection

    We appreciate you taking your time to leave us a review! Hope to see you again soon.

  • “The Herbal Connect has the best combination of price and selection (for flower) in all of Eugene/Springfield. They sell better weed for lower price. Worth the drive to River Road. ”

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    Comment from The Herbal Connection

    Thank you so much for your review, we appreciate you coming to see us. :)

  • “Place was easy to find . Wide selection of flower. Very premium stuff available. I ended up getting Mendo breath and Mt hood magic ( which I highly recommend ).My only mishap was that the budtender told me, when I tried asking about a clone of Mendo breath , I was told it was created/originated at their farm. Which is not true and a pretty strange thing to say.”

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    Comment from The Herbal Connection

    Thank you for your review. We apologize for the miss information regarding clones. We do carry clones throughout the year. These do come from different farms that are willing it release certain strains to dispensaries. We try our best to receive the largest selection possible for our customers.

  • “Great, really knowledgeable staff.”

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  • “My favorite dispensary in Eugene with some of the best goods! I recommend this place to everyone who enjoys cannabis”

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    Comment from The Herbal Connection

    Thank you for your kind words and for recommending us to everyone!

  • “My family and I have been going to THC since before rec when we had our cards and since expired, so since my personal household has been stuck on the rec side. with that being said i absolutely love pretty much everything about THC. BEYOND amazing customer service from most of the employees, great quality in their products, and reliability!!!! If you go in for long enough everyone will know you by name and generally what strains or products you tend to go for. I can tell them what I need from my medicine and they haven't steered me wrong yet. Any problems I've had with flower, joints, pricing, ect after I call and/or come in they have ALWAYS fixed it!!!! Even gave me the wrong topical one time and they let me exchange it. Communication is key if you ever have an issue call or go in they have never refused to fix a problem my family has had there (and I have 10+ friends and family that go regularly) None of us have ever had any major issues on either the rec or med side. My only issue and I've told all the budtenders this that I don't like 2 different $11gs with two different prices for the 8th. it's weird. no one else does it. It's literally my only complaint!!!!! Otherwise, spend your money here. Support the local community!!!!”

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    Comment from The Herbal Connection

    Thank you so much for your kindness! We do our best to make shopping here as fun for our customers as it is for us. We make our Top Shelf grams 11$ to give you a chance to try small amounts of our Top Shelf strains without paying more than they would for small amounts of our Platinum bud. Then, if you are thrilled with our Top Shelf and want larger amounts, you only pay a little bit more for an eighth or a quarter.

  • “One of the best dispensaries to get concentrates at. Huge selection and great quality. Flower, not so many choices lately. But it's still decent quality. Have recommended to friends ^_^”

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    Comment from The Herbal Connection

    Thanks so much for the kind words!

  • “Super disappointed have been a loyal customer for a couple months now and have recommended a lot of my friends to this establishment but definitely won't be coming back after this. Bought a 1 gram pre-rolled joint 2 days ago on 10-26-2016 just to find out last night that it was mostly filled with tobacco. And whats even worse is that i went on to your instagram page and commented on a picture asking if thats what you guys normally do or if it was just a misunderstanding that it wasnt a joint but a spliff and yall erased my comment. Definitely a shitty way to lose business.....”

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    Comment from The Herbal Connection

    We are sincerely sorry that you found your joint less than enjoyable. I can assure you that there was no tobacco in it, because none of our products have ever contained tobacco. In the event that you are unsatisfied with a purchase, please come to us. We pride ourselves on our customer service and would love an opportunity to earn your business back. It also helps us do quality control if we can talk to the people who have issues with products, so that we can assess the issue with all available information. Come and see us and let us help you with this problem.

  • “friendly budtenders ”

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    Comment from The Herbal Connection

    Why, thank you!