The Herbal Connection Reviews

  • “My family and I have been going to THC since before rec when we had our cards and since expired, so since my personal household has been stuck on the rec side. with that being said i absolutely love pretty much everything about THC. BEYOND amazing customer service from most of the employees, great quality in their products, and reliability!!!! If you go in for long enough everyone will know you by name and generally what strains or products you tend to go for. I can tell them what I need from my medicine and they haven't steered me wrong yet. Any problems I've had with flower, joints, pricing, ect after I call and/or come in they have ALWAYS fixed it!!!! Even gave me the wrong topical one time and they let me exchange it. Communication is key if you ever have an issue call or go in they have never refused to fix a problem my family has had there (and I have 10+ friends and family that go regularly) None of us have ever had any major issues on either the rec or med side. My only issue and I've told all the budtenders this that I don't like 2 different $11gs with two different prices for the 8th. it's weird. no one else does it. It's literally my only complaint!!!!! Otherwise, spend your money here. Support the local community!!!!”

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    Comment from The Herbal Connection

    Thank you so much for your kindness! We do our best to make shopping here as fun for our customers as it is for us. We make our Top Shelf grams 11$ to give you a chance to try small amounts of our Top Shelf strains without paying more than they would for small amounts of our Platinum bud. Then, if you are thrilled with our Top Shelf and want larger amounts, you only pay a little bit more for an eighth or a quarter.

  • “One of the best dispensaries to get concentrates at. Huge selection and great quality. Flower, not so many choices lately. But it's still decent quality. Have recommended to friends ^_^”

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    Comment from The Herbal Connection

    Thanks so much for the kind words!

  • “Super disappointed have been a loyal customer for a couple months now and have recommended a lot of my friends to this establishment but definitely won't be coming back after this. Bought a 1 gram pre-rolled joint 2 days ago on 10-26-2016 just to find out last night that it was mostly filled with tobacco. And whats even worse is that i went on to your instagram page and commented on a picture asking if thats what you guys normally do or if it was just a misunderstanding that it wasnt a joint but a spliff and yall erased my comment. Definitely a shitty way to lose business.....”

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    Comment from The Herbal Connection

    We are sincerely sorry that you found your joint less than enjoyable. I can assure you that there was no tobacco in it, because none of our products have ever contained tobacco. In the event that you are unsatisfied with a purchase, please come to us. We pride ourselves on our customer service and would love an opportunity to earn your business back. It also helps us do quality control if we can talk to the people who have issues with products, so that we can assess the issue with all available information. Come and see us and let us help you with this problem.

  • “friendly budtenders ”

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    Comment from The Herbal Connection

    Why, thank you!

  • “Easy access, friendly, nice with plenty of variety. ”

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    Comment from The Herbal Connection

    Thank you, we appreciate your feedback!

  • “The ease of parking is nice. The reception is welcoming. The budtenders are very helpful and they take you in the order you arrived because they know everything about you on their laptop. I always get my discounts without asking. The environment well lit with excellent signage. ”

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    Comment from The Herbal Connection

    Thanks! We appreciate your feedback!

  • “great availability and selection. quality products and warm staff”

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    Comment from The Herbal Connection

    Thanks for the great feedback!

  • “great friendly service, usually the best-priced inventory in town”

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    Comment from The Herbal Connection

    Thanks so much! Let us know if there's anything we can do to serve you better!

  • “love getting my weekly meds here...love the specials...got some new faces in there but their always super polite and on top of things!!!”

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    Comment from The Herbal Connection

    Thanks a bunch! We love our regulars!

  • “I always give these folks a look when I'm searching for a particular strain. There have been times they've come through when nobody else has what I'm looking for. For that alone I am grateful they are in business. Add to it that they have a vibe older customers like myself can feel comfortable in--win!”

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    Comment from The Herbal Connection

    Glad we can be your go-to-store when you're looking for those tough to find strains! We want all of our customers to feel comfortable at THC, happy to hear you feel welcome here!