The Herbal Connection Reviews

  • “the people are dedicated and continue to improve any problems that would hinder that service.”

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    Comment from The Herbal Connection

    We try our best. Thanks!

  • “I like the location and I usually like the service, but today was too much. The service is hit an miss and I've had two bad service visits at this location. They usually take your information at the door and when you go back to the sales room they call your name in order. It was very crowded for some reason this Tuesday, Oct. 11, 2016. There were three people ahead of me when I noticed the budtender talking to someone who came in after me. They were talking for several minutes while everyone else waited. I tired of the rudeness and I approached the budtender in front of the customer. I told her, "He's out of turn." She said, somewhat sympathetically, "I know." About a minute later she broke out the bud to measure it for him. At that, I left the store. I cannot recommend this place with that kind of crappy service. They may have lost me permanently after today.”

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    Comment from The Herbal Connection

    We apologize for your negative experience! We know how frustrating it is to see other people being helped when you've been waiting. We would love the opportunity to make it up to you. We value all of our customers equally and want to make sure that you're treated fairly while you're here. Please grab a manager if you have any problems in the future and we will make sure you are taken care of. Thanks for your feedback.

  • “The staff was very nice and knew what they were talking about. The store was inviting and has a good selection to choose from. I'll be going here for all my herbal needs!”

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    Comment from The Herbal Connection

    Thank you so much!

  • “Med deals are top notch for the price\quality ratio. Rec too. Honestly? Keep it up, see if you can get the best deal in town on rosin. Right now the average is $60\g, if you can give med patients a deal to bring my harvest for you to harvest I'm a lifer.”

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    Comment from The Herbal Connection

    Thanks so much for your kind words! People like you are why we do what we do! Keep being you!

  • “Good selection, very nice staff BUT the prices advertised on leafly are not the prices in the shop, prices per gram show $11 plus tax, but are actually $13 and up plus tax. The staff explained that the prices shown on leafly were mistaken”

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    Comment from The Herbal Connection

    We apologize for the recent pricing changes! We just added a new price tier that starts at 13$ per gram, and that may not have been reflected on Leafly at the time. We have since updated it to reflect our current prices. Thank you for bringing this to our attention!

  • “Great selection friendly people !”

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    Comment from The Herbal Connection

    Thanks so much!

  • “absolutely my favorite store in town.”

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    Comment from The Herbal Connection

    Thanks! You're our favorite too!

  • “Love this location. Darien is SOOOOO chill and super helpful. I like the concentrate display, and all prices are clearly listed for everything.”

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    Comment from The Herbal Connection

    Thank you so much for your review!

  • “I absolutely love this place! I used to go to the Flower Shop downtown but Herbal Connection is certainly the best spot for my husband and I now. It's a perfect location, the exterior changes have been great additions, and both the staff and products are always fantastic. Keep it up Herbal Connection! ”

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    Comment from The Herbal Connection

    Thank you so much for your review! We appreciate you & hope to see you again soon!

  • “What a great group of people.... was over in that side of town having a bad day.... decided to drop in and see what i could do to alleviate my panic attack on a minuscule budget..... and they really helped me out without a smidgen of judgement but with a plethora of compassion..... I drive on the 569 every day and saw the sign many times so popped on it... so happy I did. I wish i could remember their names... but to the cool dude in the back (eugene future gets 5 thumbs up from me) and the awesome chick in the front.... I am ever so grateful for your knowledge, compassion, and assistance. <3 will be back to see you soon.”

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    Comment from The Herbal Connection

    We are so happy that we could provide you with all the support and compassion you needed on your rough day! Thank you for choosing us!! We can't wait to see you again!!