“Location is busy on highway 99. Building is remodeled and nice. The guy helping us was inattentive and let someone skip instead of helping us. He sold us more expensive stuff then actually packaged up another cheaper strain. I won't be back.”
Comment from The Herbary - 11642 SW Pacific Highway
Sorry to hear that Ellecee455. Maybe you caught us while a budtender was at lunch. Sorry for the wait.
And while we encourage our staff to be friendly, we never want them to take more time than the customer would like. We discussed your review at the last meeting.
We hope you'll give us another shot. Thank you for the constructive criticism.
“My man Eric has great customer service skills and extremely knowledgeable. If you are new to the medical benefits or exploring recreationally, he's the man to talk too. I exclusively shop here because Eric knows his shit! ”
“The Herbary is the place to go! ☺️ I have gone here since it was legalized, the people hat work there are so friendly and helpful! I would definitely recommend going here! They help me find the strains I need for my anxiety, being productive, falling asleep or even just relaxing! 😄 it's the place to go! ”
“Great atmosphere and great setting! All the staff members were amazing! Erick is beyond amazing and knowledgable! Every time I come in Erick always recommends the right products for my Fibro! There Vape Pen is amazing and once again Erick recommended I try and save for one and there price was the lowest in town! I would recommend this place for anyone! Every staff member makes you feel welcomed and you are guaranteed to get what you want or need for you medicine! Thank you Erick for helping me manage my Fibro! ”
“I came in for the first time last Friday and was helped by a very knowledgeable lady named Jenson. I admit I had been nervous to come into one of these stores, and I couldn't have happened in to a better one! The atmosphere was very professional, the staff was very friendly, and my "bud-tender" the young lady I mentioned before, helped me to be very comfortable and find what I needed. Whats more, it is helping!! Highly recommend this place!”
“Today was my second visit to The Herbary and I'm definitely coming back. First off, they have herb in 3 price tiers which is SO nice for daily aficionados ... So far, the quality has been top notch and I'm confident that I'll continue to find that level of flower here.
The atmosphere is nice and spacious, the staff friendly, welcoming and helpful. They even have a customer restroom in the lobby. On both occasions, I was taken care of by a different bud wrangler, ok budtender, with top notch service. I felt relaxed and had plenty of time to make the right selection.
Parking can be tight, but it is manageable once you assess the sitch. It is totally worth navigating for this gem of a dispensary. I'm already looking forward to returning. Happy trails!”