“This location rocks! It's right off the hwy and easy to get too! Inside is a must see! Beautiful atmosphere and super knowledgeable, fun budtenders!! I got some super dank beautiful flower (Death Star) and a new purple bong! Stephanie and Katie were both super helpful and helped me find just what I needed. I will for sure be coming back!!”
“Came in for a couple oil carts for my roommate and I, and a new battery to use as a backup. Ended up getting Golden carts and a Select Battery. I asked several times if they worked together and was told yes.
Guess what, they don't. Golden carts only work with Golden batteries.
I went back and tried to exchange the Golden carts for one that did work with the Select battery and the other batteries I have at home (o.pen vape), they wouldn't exchange them because the carts "aren't defective".
They weren't going to exchange anything. I had to get the manager and argue that this wasn't my mistake since they said they products would work together. They finally exchanged the Select battery for a Golden battery at the same cost. (The Golden battery is $5 more). If I hadn't had to argue just to get them to do this, I might have given 3 stars.
Ideally, they should have let me exchange the Golden carts for carts that work with my other batteries. Now my roommate and I have to share a battery until we get carts that work with our other batteries.
If they told me the Golden carts wouldn't work with the Select battery, I would understand their hesitation. However, since this was their mistake, they should have handled this differently.
Will not be going back.”
Comment from The Herbary - 11642 SW Pacific Highway
Djaffinito, we're sorry to hear you had a less than stellar experience with us. The battery issues were something that we've been working on closely with our vendors. We hope that you'll come back to give us another shot.
“I went in yesterday and there was a long wait. When I got back there I noticed there was only one bud tender and everyone was getting impatient. Alex was great and helping an elderly man who was taking a while She was great and was very patient and kind even with 6 plus people back there. it was my first visit and I got the Snoops dream which I highly reccomend and a cool pipe. Place has high prices but great service and quality”
“Really great place! Sam Schoeny was our budtender tonight, he was very informative and friendly and he definitely made our first time in super great! Also, the the lady at the front desk was lovely too! :)”
“Great place to visit with a knowledgeable , friendly staff. The location is roomy , product well displayed and intuitively listed. The only location of 3 I have visited where the product & prices just keep getting better.”
“One of the finest shops in Tigard, a bit high priced, but if you appreciate quality you will find it here at the Herbary! Friendly, knowledgeable budtenders to point you in the right direction as to what you might be looking for. Oh, and if it's your birthday 🎉 do let them know! 😊👍🏾”