“They have a vape cartridge return policy valid for 24 hours after purchase. While my cartridge was not defective, I asked for a "Strawberry" and received a "Strawberry Cough". Discovered mistake and tried to return the unopened package to exchange it for a different strain. Manager stated that contents were partially gone and would not exchange it - despite the fact that the package was unopened when I returned it.
I was essentially called a liar. No sweat - been called worse in my 67 years on this planet. They make a huge point of telling customers about vape cartridge return policy - just make sure you understand their terms if you ever plan on returning one. Up until this encounter, I was relatively pleased with the quality and the service. They still have decent quality and the budtenders are pretty good, but my experience with their Manager left a lot to be desired.”
“My go to in Vancouver. Some of the best top shelf and mid-grade weed in town. Great selection, well organized, and friendly and knowledgeable budtenders. The only problem is the budget bud; if you're going super cheap this might not be the place.”
Hello Nwfinesse, We appreciate your taking time to post a review however we have to say that most of our growers are not sold in any other local stores so...... other stores do not carry the same strains and growers for less. We have some of the best prices in town and are much less expensive than many. As to our prices, we carry five strains of 3.5 grams for $20 and four strains of two grams for $16. We carry as many or more $10 grams as any other store and a dozen strains of full gram (all bud) joints for $8.00. Not sure exactly who or what you are comparing us to but we compare ourselves against other Vancouver stores on a regular basis and believe we are very competitive. We also carry some of the best growers in the State. Not sure what else we can say but we are always trying to improve.
“Every time I go in here I'm more and more impressed by how many people do not want to work here. The customer service is so-so. The owner sometimes talks trash about the customers. I will never go back here. Pot is supposed to be fun. Everyone here needs to relax and smoke the stuff they sell.”