“I was trying to explain what I was looking for, trying out a new strain, and the response I got was "are you sure you even like pot"... Come on dude no need to be rude. I liked this store but apparently they don't need or want my money so I'm done shopping at the Joint”
It is our desire to provide each customer with the best experience possible, however, we understand that this was not the case during your last visit. We are very upset to hear about this incident and want to express our apologies for your sub par service. We wish for all of our customers to leave happy and feeling as if they got exactly what they were looking for. We appreciate your feedback and will be using this as a training tool for our budtenders. If possible, we would like to make it up to you if you are willing to give us the chance. Please do not hesitate to contact management directly by phone or email.
We genuinely LOVE what we do and are so glad our staff was able to help with any questions you had. Thank you so much for the review and we're glad you enjoyed your visit! We'd love to see you again soon :)
“Best prices in town! Tax included unlike some other shops. Variety for everyone, high quality to low quality, cheap and expensive. Carries a lot of everything it seems. No need to go anywhere else in town after!”
“They have a great vibe. Extremely professional from the moment you walk through the door. Very knowledgeable about the strains they carry as well. It's a mix of value and quality that brought me in, but it's the attitude of the staff in the ever expanding culture of Recreational Marijuana that keeps me coming back!!!”