The Nirvana Center - Phoenix Reviews

  • “best dispensary ever”

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  • “This place is the best. Really good flower.”

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    Comment from The Nirvana Center - Phoenix

    We're glad you think so, hope you visit soon!

  • “I love this place awesome edibles and drinks I love it:). Also you need to try chocolate hash berry it is one of there best indicas:).”

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    Comment from The Nirvana Center - Phoenix

    We're happy you enjoyed the chocolate hashberry, it's a great strain!

  • “Would definitely recommend it”

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    Comment from The Nirvana Center - Phoenix

    Thank you!

  • “This is hands down the best dispensary around!”

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    Comment from The Nirvana Center - Phoenix

    We're glad you think so! Thanks fo stopping by :)

  • “Lately everything about Nirvana seems to have gone straight down the toilet. When you place an online order, then receive a call explaining they’re out of what you ordered, so you pick something else, only to show up to learn that you aren’t getting anything you ordered, because they’re out. Not to mention the 45 minutes I waited to pick up my online order that “was ready” 40 minutes before I arrived. Every customer waiting to head to the back was IN AND OUT of the store before I was ever called up. If you can’t manage your online, telephone, AND walk-in business, day us all a favor and pick one to excel at & stop torturing your clients with the half-assed service. ”

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    Comment from The Nirvana Center - Phoenix

    We deeply apologize for your experience, we are receiving a high volume of new and existing patients using our pre-ordering system. We are currently working out the bugs and are continuing to get better everyday.

  • “Amazing location and even better deals!!”

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  • “I went into Nirvana as a first time customer. On first thought this was a nice place, large, clean and a big parking lot. They offer a BOGO on anything up to $75 for first time clients. I choose to use my discount on a vape cartridge. The stoned out guy helping me, seemed to only want to show me the lowest cost items. My guess is, they don't want to BOGO more expensive items, although they advertise it. The $45 cartridge that I wanted and am familiar with was "out of stock" in sativa, ALTHOUGH, I could plainly see 3 of them hanging on the wall. When I asked about them, I was told they were already sold to an online order before I arrived, just hadn't been packaged yet. He gave me a really good sales pitch on a $32 O pen reserve cartridge (2 with the BOGO for new patients). As a new patient I also received a free pre roll, which was pure crap. Was a half filled cone of shake with an 1 1/2" twisted tail of paper. Oh well, it was "free". The real issue arose when I used the first cartridge. Within 30 minutes of opening it, the tip (mouth piece) fell off, it continued to fall off every few minutes until I nearly lost it. I then opened the 2nd (BOGO) pen and low and behold, within an hour, the tip fell off. I packed them back up in the ORIGINAL packages (still totally full) and the following day I returned to Nirvana to replace them. They were beyond rude to me. First, they kept me sitting in the lobby forever while other patients were served. Being a positive person, I figured they were discussing the matter with management. I was wrong! The young lady that came to get me from the lobby, had no idea why I was there. She left me standing so she could discuss with a manager whether or not they would take the cartridges back. They whispered in a huddle 3 deep in front of me with her returning to tell me, "After talking to my manager, we can't give you a refund". I repeated to her what I told the girl when I first came in; I did NOT want a refund. Actually, I will give you more money to upgrade the cartridges to the ones I wanted in the first place. Which WERE by the way, remarkably STILL hanging on the wall; ALL 3 of them! I thought they were promised to an online patient?? Again, she returned from her huddle and I was told "you can purchase the other cartridge but we can't take these back because the product is not defective. "The tips are SUPPOSED to fall off"... Are you kidding me? Having a vape pin without a functional mouthpiece is not a defect? This company and it's management do not care one bit about their customers, it really does show. Selling a product that they know their patients won't be able to use is obviously OK with Nirvana. I would NOT ever recommend this place to anyone. I know that the $200-$300 I spend a month won't make a difference to the bottom line of this business, but I'll never spend another dime here. Nor will anyone I know.”

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  • “Hands down one of the best dispensaries in az! The people are the best! :3 01-14-2018”

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  • “I love this place they have great quality meds. ”

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