“First time patient and I will never be back. You advertise that you have over 30 strains at $30 eights, well was just there and not a single one. Everything was 40 or 50 with a majority being 50. Thanks for the bait and switch”
Thank you for sharing here, so we can have the opportunity to clarify. Our leafly page does say, "Over 30 Strains available!! We offer Cali Pricing $9 Grams, $30 Eighths, $60 Quarters, $120 Halfs, & $240 OZ's. (Multiple discounts may not be combined)." We believe this is what you are referencing, and these were intended as individual statements. We do have over 30 Strains Available. $30 Eighths is mentioned in the next sentence about our lower priced menu options. These are now priced at $28 for retail and $25 for medical. Hope this helps clarify and thank you for pointing out the potential for confusion in how we wrote that statement.
“VETERANS DISCOUNT AINT WORTH IT WHEN THEY BROKE THE HIPA LAW AND MISPLACED MY VA ID CARD!!
My experience USED to be great until I experienced the way they handled my personal information. On June 17 I gave the staff my VA med ID card so they could scan it and apply Veteran discount on each visit. Well as most of you know there's a process to paying and getting out of there. Well I got overwhelmed and forgot to ask for my card back. I called later to ask if they had it. The staff on the phone said "We have it...I will keep it stored on the top shelf at the first counter on the left when you walk in." Today I had a chance to stop in and pick it up. You guessed it they did not find it! Yes they were kind about it. No they did not try to fix the problem in any way such as a discount, a freebie or most importantly take this matter seriously and protect their patients information! BTW so if I'm a patient and my information is in their database, why didn't they just mail my ID or have some one drop it off?! They have a delivery service!!!
The plus side for me is there's plenty of competition in that area. Better deals and better ethics for medical patients!”
Thank you for letting us know here about this problem. As I'm sure you are aware, the ID was promptly located yesterday and delivered to the proper owner. We apologize again for the confusion and frustration it caused.
“Well its 2:00 pm and they are open till 10:00 pm. All out of Today's 50% off deal. I believe I was told everybody calls in early for deals! How does that work? 8 hours left
till closing and ALL OUT! Very Disappointed!!!!”
Thank you for the valuable feedback. We regret that you left feeling disappointed and would be happy to see what we can do to accommodate you better on your next visit. Please speak w/ a team leader or manager and reference this review when you come in.