The Pink Rabbit Collective Reviews

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202-748-1448
  • “do we have to have a medical card to get in”

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  • “If you are able to reach them product is great. Website isn't available for ordering. Opening time and dates aren't accurate or current. Calling is iffy. Seems as though success has bred complacency”

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    Comment from The Pink Rabbit Collective

    Sorry that you feel that way I personally email our member's relation & customer service just now and your concerns will be the first focus tomorrow morning. Some current changes we have done to address your issue is opening times & date we have in past had member only days being Tuesday & Wednesday but that a thing in past. Also as a company, we started family times our customer service rep would answer phone and emails even at 12 am, so we started as a company when your off and or business is closed don't answer phone calls unless its product related issue. So maybe this is the issue. However even when calling when closed we will respond within 24hours. If you need help asap please reach out to Nivens. I won't put her email in this message due to spam but it was on your customer care card & thank you card in your pink rabbit bag. Additionally, our site is login protected so you have to be a member to order.This is a little out of my control but it is a safety and legal feature for members and public as we don't want people underage using site. Plus we want our site to be a community for our members. Additionally, our consumers are always our focus and priority. They have made us push harder and strive for better not complacency. We take feedback both good and bad and improve our services, pricing, product offerings and the overall company. We are grateful for you and anyone that has ordered from us and we never want you or anyone to feel undervalued. Thanks for the feedback and again we are sorry you feel this way and we will do everything in our power to ensure you never feel this way and others don't ever feel this way.

  • “Top notch experience from start to finish! Sitting on my couch with the biggest grin. Wish MD deliveries were possible but the meet up process felt safe and comfortable. Thank you!! -a new and happy customer ”

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    Comment from The Pink Rabbit Collective

    Thanks for feedback looking forward to you using our services in future!

  • “Alice could not have been more pleasant. Thank you for the gifts. Your product and contribution to a better world are to be applauded. Thank you. ”

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    Comment from The Pink Rabbit Collective

    Thanks for feedback will hit you up next time we are volunteering or doing give back events! Especially those helping veterans and children in foster care since I know those resonate with you :)

  • “This is an update to my last review. Pink Rabbit reached out to me personally to make the issues with my last order right. The new batch I received was top quality, and the customer service is still absolutely impeccable. Alice and Nivens are both excellent, and I’ll definitely be referring my friends and colleagues here.”

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    Comment from The Pink Rabbit Collective

    Looking forward to your next order and thanks for trying us again!

  • “Fantastic experience. They texted and called to confirm things all along the way so no misunderstandings. Alice was helpful to answer my 1st timer questions and even was able to split my order for more variety for me! :) Thanks PRC!”

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    Comment from The Pink Rabbit Collective

    Thanks for feedback look forward to your continue support of our collective!

  • “Had a great experience, top quality product and Alice was great to work with. Thank you!”

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    Comment from The Pink Rabbit Collective

    Thanks for feedback if interested in keep up with alice feel free to follow at @alicethepinkrabbitcollective

  • “Very helpful, work to make sure customer is satisfied. Great diversity in bud, edibles and more. ”

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    Comment from The Pink Rabbit Collective

    Thanks for feedback glad you love our services we are currently revamping our menu and will have more limited gift flowers along with new rolling accessories :)

  • “Love this service and staff they make the process so easy”

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    Comment from The Pink Rabbit Collective

    Thanks for feedback we are always trying to streamline our process and love that the latest improvements made your ordering process easier.

  • “PRC is awesome!”

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    Comment from The Pink Rabbit Collective

    Thanks Bmoresteve your awesome as well!