What a disgraceful establishment. Customer service and qualify are gone. This place is a shell of it former glory. The products are mediocre and the employees have 0 experience in customer service or sales.
Have made several online orders from GB, never had an issue with my orders or product delivered, and have learned something’s along the way in this COVID-19 World.
Monitor the Menu for a few days to see how inventory can change quickly with Items rotating In and Out. Typically Online Order after 8PM usually early the next morning at 5AM for 8AM pickup arrive when they Open and back on the road within 15 minutes!
CASH is King
Hopefully one day soon we can all get the pleasure of the Boutique Counter Service Experience once again returns.
When I went there I lost the whole experience that makes theory Wellness’ a great place there was no deli style when I went and that really put me off about the place cause it was a journey and a half to get there for me to get that experience. So when I get there it was cool but when I got in I was meet by a bud tender that was all sweaty and there was no jars of cannabis to be shown for the deli style sale of the weed!!!! So I gambled and got some horrible crap there I won’t even try it cause it looks horrible and smells horrible I hate the experience I got and I won’t be recommending that place on here!!
So glad I have a medical card! Came on a Saturday and a massive recreational line. With that said Theory has great quality products, branding, and relaxed atmosphere. There is reserved parking for medical patients and ample parking for recreational. Handicap accessible and some shade to stand in line if you are recreational but medical you just go straight in. They offer preorder and a shorter line for those who order ahead. There are two register for med, two for pickup, and six rec. The inside flow is a bit confusing. Other than that the flower for med is weighted in front of you and they go above and beyond to label your product.
Not too loud and very well organized.
It's really unfortunate that this place charges outrageous prices on their flower. Won't lie about the quality, it's unbelievable. But this place thinks they are God's greatest gift and there are places just as good that charge significantly lower prices. I just went in as a medical patient and even with the discounts and weekly specials it's more expensive then a quarter at full cost over at Temescal wellness (great quality flower as well). Got 2 1/8ths .. which any other place I've ever been to charges a quarter price ($100) .. $110 dollars for a quarter is absurd. What a shady, money hungry business. I know my stuff and people, Temescal wellness down the road charges $85 a quarter for DANK. Give it a shot, seriously.
First time I ever copped recreational, the line moved quickly even though it was a little lengthy. My buddy and I got in and I copped some black raspberry, this place don't play games no cap no CAP. Best tree I've ever seen in my life and the budtenders were so chill, I'd love to learn more about cannabis from them.
They lie about the strengths of their stains. The menu for 88 g13 hashplant flower said 27% tc when I took the bud out of the bag the label said 22.26%tc. This is false advertisement. The only reason I bought the strain was because its tc was so high. Not cool. The line was over an hour to. Everything was better here two months ago
I hadn't smoked since probably around 1992 and thought I'd try again since I had pleasant experiences with marijuana in my youth. The staff was really great and the young man who helped me out had good advice and I purchased three strains to sample. Turns out the Mimosa worked best for me even though I hear Sativas can be rough for a newbie. Look forward to going back again. I found it a very pleasant experience after many years. They even sold me a pipe because I had nothing to smoke with lol. I give these guys a lot of credit because there are tons of people coming through here but all the staff take their time and try to help you best they can. If it were just about the money they'd be pushing people in and out. That wasn't happening. :)
I see a lot of people complaining about issues like “flavor” quality “thc potency” and pricing..... one kid said “the other place I went had thc content of 90% and theroy was 60% over priced”.... that right there is a review from a person who has no clue what they’re talking about obviously every strain is going to have different levels, same goes with cartridges.. he probably shouldn’t be smoking 90% if he doesn’t understand the concept, he also complained about the taxes and felt like theroy was giving him “the run around” apparently he thinks that the despencery decides what to tax.... wow..... he complained about the “east cost flavor” and how it needs to get worked on, yeah sorry I’m not going to trust a kids flavor review, if he doesn’t get the fact that different strains are going to have different thc content. I’ve had the mimosa, blue dream and triangle mints from there and the flavor content was right on par.... talk about thc content, triangle mints was testing over 30% on the flower, I’d say that pretty dam good. My only complaint would be limits, I’m not a complete idiot like some of the other reviewers and can understand that until more places pop up they’re going to have limits.... I live about 20 minutes from great Barrington as well as Pittsfield, I will only be spending my money at theroy.
Don't buy cartridges at Theory Wellness!
The vape cartridges they are currently selling advertise 500 mg. If you read the testing results on the label what you're actually getting is 345 mg of THC per container.
Also, the cartridges are only 69% THC, the two other dispensaries I've been to in Massachusetts sell them at 98%. At Theory you're basically paying more and getting less for an inferior product.
This seems really greedy when you consider how much this business is making for its owners. Would it kill them to actually make it 500mg with a higher % of THC?
love it been there 2x now and love it the second you walk in you're greeted with this amazing smell and the employees are very helpful I'll definitely be back again prices are a little high for me to shop more often but hope next time blue dream comes around you have more of it I missed it again tonight they ran out so sad but hopefully I'll get some soon
Visited today, happen to be in line with an employee on his day off 😁 and he was just helping everyone who had questions, thanks Justin! Between what he taught me and the floating menu outside it didn't take me much time at all to choose. They show you the bud you are buying and give you a nice waft of your flowers.
I'd like to point out that in the time I was in line, EVERY person I spoke to was there for medicinal relief, unable or unwilling to PAY for a medical card. The stereotype of people who use cannabis as lazy, losers IS changing. If you looked at the people in that line today it was of ages 25 - 70's, a person in a wheelchair our common purchase: cannabis.
Walking in and out like it's a convenient store simple with the added benefit of a very nice, friendly decor and efficiently designed interior, here you're greeted as if you're at a bank, first come first served. Staff is knowledgeable and helpful, there was a line out to the parking lot and I was not rushed... Being that recreational shopping just became legal I would hope it's obvious to people there will be lines! Be patient, your turn is coming and you'll be treated well.
Never thought I would ever be walking into a pot store in this lifetime so thank you, Wellness Theory - I'm glad it was you!!
It’s a great option for when I’m back home on the east coast. The pricing however is friggen crazy! Twenty bucks for a gram ! Woah. I’m paying half that in Cali. Neta that is close by has is for 15. Plus tax cause it’s taxed. And that’s TO MUCH. :(
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