Tilray Canada Reviews

  • “in BC im in the t.o. for the Money, kinda Expensive, Quality and Packaging are Gr8T.”

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  • “Just got my first order from Tilray. Registration was fast and simple and they responded very quickly to fix a screw up done by my referring clinic. Beware that on the order form you must choose signature required for the delivery. If you choose no signature and you are not home when it arrives it will go back to tilray and NOT Purlator. I think law requires the package must be destroyed and you are out the money. I almost made this mistake but called tilray and they immediately changed it on my order. My order was sent on Monday and I had it by Wednesday. Loved the packaging, basically a real heavy duty ziplock back. I think that it will work very well for preserving freshness. I am no expert but the quality of the buds was something I had not seen in a long time. Really nice citrus odor and of course the usual earthiness. The buds had really nice colour and were literally glistening. The sativa strain was actually very uplifting. Other reviewers have mentioned a lack of available strains. There are currently 10 strains available at the moment but no pure indica strains. It would be nice if tilray rotated their crops better to ensure that at least one type of each strain was always available. I suppose the biggest issue here is the cost. I paid 11.00 dollars a gram while a friend going through a different producer paid only 8 dollars a gram for a comparable strain. The money is not a huge deal for me as I don't use that much but for others certainly could be. This is something that tilray is going to have address or at least try and justify, otherwise when I am able to add a second provider I may go elsewhere.”

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    Comment from Tilray Canada

    Thank you for the thorough feedback and a belated welcome to Tilray! We’re pleased to hear you are enjoying the quality of medical cannabis products we offer. We are preparing for more strain releases and expect these to be available in our shop very soon. Warm regards.

  • “I chose Tilray as my LP at the beginning of October, them being a recommendation from an NHS Pharmacy employee. Sign-up was fast and easy, however I still have received no package like I had read about on their website. Once my medical document was approved, the ordering process was, again, fast and easy, however, the strain selection I was told about did not materialize. There at any one time is usually only a single blend in the Indica category, a single bud strain, or even nothing at all. Terrible selection is putting it lightly. How can Tilray keep accepting patients when they don't even have enough stock for treatment of their current patients? This tells me the company does not care about providing proper medication to their patients, but rather they care about money and abusing their popularity by not only steeply increasing prices in short intervals, but by accepting new patients when they are well aware they can't accommodate. Patients need access to affordable, proper medication. Not through-the-roof pricing on strains that are not helpful to some people and other strains that aren't even available. SHAME ON TILRAY!”

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    Comment from Tilray Canada

    We appreciate your honest feedback. We're excited to share that we've recently had record-setting harvests in the facility! Our team is packaging large quantities of medical cannabis products as quickly as possible to increase menu options for patients.We appreciate your patience as we diligently expand our offerings. As always, our Patient Support is available 24/7 to assist with any questions you have at 1-844-845-7291 or tilray@tilray.ca.

  • “i started here when i got my prescription and initially they were great. fast shipping and all the good stuff we heard that sold us on them. but 2 weeks later on my next order, everything fell apart. 2 incredibly late shipments, prices changed overnight to a gross amount for the low quality bud i was recieving. shipments got slower and slower. then the strains were completely sold out, and anytime a new strain come in it was sold out again that same day. Then i started reading the comment section on their instagram account, only to see that everyone was complaining and having the same issues as me. then their instagram dissapeared. I would assume due to the amount of people leaving them for other LPs and all the negative feed back. i hope they smarten up because it seemed very promising at first. ”

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    Comment from Tilray Canada

    Sorry to hear you were effected by our order processing upgrade. We offer expedited delivery that reaches most of our patients within 4 business day(s) barring any logistical delays. Selection and shipping are back on track. For assistance, please contact us toll free at 1-844- TILRAY1 (845-7291) or by email at tilray@tilray.ca

  • “fast to fill the register form out, then you just have to get a Doctor, to fill his part out”

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    Comment from Tilray Canada

    Thanks :)

  • “This was the first time I've accessed medicinal cannabis, and the entire procedure from start to finish was outstanding compared to most business practices. My doctor was on point and the registration took only two days, including the wait to actually see the doctor and the 2 days for delivery, that's 3 weeks from start to finish. The shipping was expected 3-5 *business days and arrived in 2 *business days in an all white shipping box. 5g OG Skywalker, Very Sweet, Vanilla-Cedar-Lemon. 5g Lemon Sour Diesel, Exactly what it sounds like. 5g, Jean Guy, this smells like Juicy Fruit gum to me. (I don't eat if i'm reviewing something . . . ) Interesting bags come with a "fresh seal stick" that keeps the entire zip-lock closed. A Canada "Consumer Information" insert, along with a Shipment Confirmation. The product itself is culinary quality and ready to be used however you want. Each strain has its own distinct flavor and texture, and you can be sure of Tilray when it comes to quality. I see a lot of people complaining about the price, and it's clear they have not done their homework before making their purchase from Tilray. The prices are justified through the research and the cost of operations. I would rather pay a team of growers, doctors, and scientists, than some guy I met once who's a friend of a friend, anyway I digress. If it is quality you are looking for Tilray has it, but if you're looking for a flower that hits like a concentrate in regards to potency you're just being unrealistic. I have seen some of that 'franken weed' that is clearly treated with certain minerals to make it more potent, plant steroids, but always leaves you feeling like you were hit in the chest. Tilray certainly seems to be shaping up as a leader in the industry regarding professionalism.”

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    Comment from Tilray Canada

    Great feedback! Thank you for sharing your experience with our cannabis community. Please feel free to participate in the latest Tilray news and updates at Facebook.com/Tilray, Twitter.com/Tilray, and Instagram.com/TilrayCanada

  • “Product is fresh, ships quickly and discreetly. I find the tamper resistant pouch difficult to open initially but it loosens up slightly over time (your "proof of prescription" is the label of this bag). It may take a week or two for registration but you'll be glad you chose them. ”

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    Comment from Tilray Canada

    Welcome and please feel free to join our social community at Facebook.com/Tilray, Twitter.com/Tilray, and Instagram.com/TilrayCanada.

  • “Dry buds, very mediocre weed. Wayy too expensive, and shipping takes up to a week. Yawn.”

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  • “great service very discreet packaging . love the smell proof bags hate the zipper mechanism. great bud i order 15g of pink kush and 5 g of skywalker og and recieved in sk with 4 days of order. im sticking with tilray. very fast processing of my forms and registration and helpful 24 hour phone service rep. ty tilray.”

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  • “Fast shipping, excellent product A+. ”

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    Comment from Tilray Canada

    Thank you for choosing Tilray as your preferred partner in health!