Tilray Canada Reviews

  • “Great first order really impressed with green Cush and just ordered jack herer , white widow and island sweet skunk can't wait . ”

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    Comment from Tilray Canada

    Glad to hear you're enjoying Green Cush! Let us know how you found the others. Warm regards, Team Tilray :)

  • “This place is pretty great all in all ... Took 3 days for registration and placed an order the same day and received my meds the day after ... Very pleased with delivery time and knowledge... I tried the warlock CBD and it's amazing tastes great burns good if your smoking it , but also tastes amazing in a vaporizer ... Would recommend this strain to everyone ... Not a heavy high but just right for a daytime strain ... Also pretty cool that they give you a 50$ credit for the first order ... All in all I give Tilray a 9/10 ... Only thing they could work on is the phone system it's very hard to get through to them on any given day ”

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    Comment from Tilray Canada

    Welcome to Tilray and thanks for your feedback! Our Patient Services team works 24 hours a day, 7 days a week. We have been experiencing higher than normal call volumes lately so we appreciate your patience.

  • “I'm really happy with your stuff but I order at the start of the month I was wondering if you could email me leefleminggriffin@hotmail.com”

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    Comment from Tilray Canada

    Thanks Lee. We will have a member of our team reach out to you via email.

  • “Excellent supplier. A tad pricey, but you get top quality assurance every time. Always arrives quickly. No issues at all. One suggestion is to make smaller packaging for 5 gram packs”

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    Comment from Tilray Canada

    Thanks for the comment! We are committed to providing patients with 5 and 15 gram prepacks.

  • “Horrible customer service. Took weeks to get registered and they kept saying it was my doctors fault which just was a lie. Then on my 5th order I was told they were really backlogged from the long weekend and they could not tell me when it would be processed. I asked to cancel my order then so I could go elsewhere and they refused. The manager told me that he didn't care that it would take days to get my medicine because their policy is no refunds EVER !!!! Avoid at all costs as if all goes well things are good but when things go side ways they just are horrid at suporrt”

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  • “What a joke! Sent my 2nd medical document to them over a month ago. With follow up emails. They 'claim' they sent it for verification to my Doc's office, though they got it through a licensed 3rd party. Claim they haven't heard back. It's been a month and I'm ALREADY a friggin' customer! Secondly, the 'house blend' I last bought was supposed to be designed for use in a vaporizer. What a joke! My vaporizer that I've never had a problem with, won't vape it. So I've been stuck smoking it and it's SO HARSH my throat and lungs have been killing me for a couple months, but unable to afford anything else. When I called to complain, they didn't even offer to give me a break on my next order! When I asked for help in choosing another product, the person I was dealing with couldn't give me a serious recommendation based on my symptomology. Even the company that I use as my liaison between them and my Doc said they don't like dealing with them. And this is what they do for their business! Disgusted and fed up.”

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  • “So far I've made 3 separate purchases from Tilray and this is my experience so far... -It took about a week to get fully registered 1st order- Took 2 days to prepare and was shipped next day. Also included a free grinder! 2nd order-Prepared same day and was delivered next day. 3rd order- Was prepared the following day and arrived the day after. All in all, reasonable delivery times and they offer plenty of strains to choose from for a decent price. My only issue is that they don't offer other types of products such as edibles or topical creams.”

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  • “Nothing but positive things to say about Tilray. Very professional, extremely fast shipping, great variety of products and the the confidence that you'll receive quality products every time. Thank you for changing my life and my health, Tilray. Chronic pain is becoming a thing of the past for me. ”

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    Comment from Tilray Canada

    Thank you for your feedback. Glad to hear you're feeling better!

  • “Very happy with my interactions with Tilray. Shipping is always reasonable. Packaging has always been airtight. Any product I have tried has been impressive. No complaints this far.”

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    Comment from Tilray Canada

    🙌

  • “Hmm I concur that enrollment was extremely fast 1 business day and orders are received within one busines day. Smell and look of product is amazing and when grinded down comes out amazing consistency an moisture... In a J cherry doesn't go out smooth from J to vape whichever the preferred method”

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