“very much enjoyed coming in to TLC.
I'm a first timer and the gentleman helping us, Dylan, was very patient, nice, considerate, passionate, and knowledgeable.
I will definitely be coming back and trying more of their product.
“This was my first Dispensary, however, I was blown away by everything!
Friendly and helpful employees right from the door, all the way to check out.
The inside of this facility is modeled after a museum or something, because that was the feeling I had when I entered their building. I was thoroughly impressed.
This shop certainly puts the bar on expectations on how a facility needs to look and run for sure!”
“Am loving the patient centered, customer service I received today. Knowing what works for me, narrowed down the anything but narrow selections. I sense the budtenders would've had no problem guiding a new patient thru this sometimes over info'd search for what works. Professional, stylish, and inviting, to the old as well as new school enthusiasts. Only gave four stars because it's my first time however I plan on returning because it is patient centered bud.
Good medicine will always get my repeat business.
Bravo TLC Cannabis Emporium. ”
“Truly amazing selection of dry and fairly mediocre flower, but where's the service? Budtenders know nothing about marijuana. I feel like I'm shopping in a warehouse staffed by morgue attendants. Also didn't appreciate budtenders complaining about other customers in front of new customers. Won't be back.”
“Being my first visit to any dispensary, I have to say it's a very nice place. Well laid out and clean. I didn't have to wait long and I left with what I came for. My only real complaint is the fact that the eighth I purchased was prepackaged. I didn't think to ask when that had been done, and I ended up getting product that was a little dry. I still think it's good, but a little harsh for my taste. I would go back again, but I would ask more questions so I get the best product for my money.”
“I can't say I'm impressed with the service at my favorite medical dispensary anymore since the start of rec sales.
Special order clones: Asked what the general time frame is on these.. days, weeks, months? The tone of the answer was more "How the hell should *I* know" than "It's impossible to say for sure." Made me feel stupid for asking despite the fact that it's a perfectly reasonable question. You'll excuse me if I'm not okay with having zero idea what to expect.
Packaging: My clones were put into a box, and the bottom of that box was secured using two tiny product labels instead of tape. Predictably, the box completely failed before I even took them out of the car. Saved the clones, but no thanks to the careless packaging job.
Sativa/Indica: Nobody expects a budtender to memorize the details of every strain. It's okay to look things up or say "I'm not sure." It's not okay to tell me a clone is an Indica when it's actually a Sativa. If you work in a dispensary and give me an answer with confidence, I should be able to trust that answer.
I find these things frustrating not only as a patient and a customer, but as someone with high standards who'd figuratively kill for one of these positions any day of the week.”
“I really wish I would have taken the advice of past reviewers before choosing this shop. Their menu advertised several different varieties of flower that they just happened to be out of, but the budtender gladly offered up lower potency buds at the same price, or a similar variety of flower with the same potency for a much higher price. He then either accidentally gave me a lower potency wax, or realized he was out of what I SPECIFICALLY asked for, and gave me what I SPECIFICALLY didn't ask for. I foolishly trusted him and didn't inspect the packaging until after I was LONG gone. This is the only shop I had any sort of issue with on my recent trip. Obviously I won't be returning when I pass through again.”
“Wow... What happened to this place. The bud quality has gone down and the staff is filled with people that are short, unwelcoming and not knowledgable. I also overheard two of them speaking ill of another customer (or patient) ... Sad to say I'll be looking for a new place.”