Top Shelf Wellness Center Southern Oregon Reviews

  • “this place is awesome, the staff is so friendly and helpful. I drive 200 miles every two weeks just to come here. because of the customer service and quality of the product. I recommend this place to anyone.”

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  • “Way over-priced compared to other dispensaries in the area. Stems and seeds. The only nice thing about the experience was talking to the budtender, and the service I received.”

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    Comment from Top Shelf Wellness Center Southern Oregon

    We apologize for your experience. We would like the opportunity to make things right so please come into the store and talk with one of our managers.

  • “I love this place! but I came in on Saturday morning and found no where to tip! Then to find out that they are doing wrong by their budtenders with their new tip policy. When I go to a bar, I tip my bartender. I want them to get what I tip them. NOT shared amongst everyone like I heard this place is doing. I am absolutely appauled at how they are treating the best budtenders in this area! When I tip my budtender I expect it to go to that person who helped me... when they help me find what I need and go above and beyond I want them to receive what I TIPPED TO THAT PERSON! Not shared amongst everyone equally. I am absolutely upset with this situation. This needs to change... Tips are for exemplary service... not for everyone to share in someone's hard work. I love this place but I am pretty upset about this.”

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    Comment from Top Shelf Wellness Center Southern Oregon

    At Top Shelf, we really try to create a team atmosphere by making sure the entire team is rewarded because each and every member of our team has a part in making your experience with us the best it can be. Our store and industry are ran very similar to a bar or a restaurant. In these industries, there are many support people that make sure your experience as a customer is the best it can be. You mentioned a bartender...bartenders have bar backs and cooks that help them and they tip them out. In our business, we have bud backs and prep people that deserve the tip outs as well. This is our way of making sure that our team is equally rewarded as they are ALL important. We appreciate your feedback and your honesty and of course your patronage. However, we apologize that you were caught up in this internal situation as we would never want our customers to feel any anguish.

  • “This place is very awesome. They sold me some silver bubster and I had the most spaciest time of my life. 10/10 would buy again!”

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    Comment from Top Shelf Wellness Center Southern Oregon

    Awesome! Thank you for the review! We look forward to helping you out again!!

  • “its very nice an friendly”

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    Comment from Top Shelf Wellness Center Southern Oregon

    Thank you for your review! Come see us again soon!

  • “if you want top quality flower they have it you want a good cartridge select strains they have those, they're the best go see Zach Clark he'll set you up.”

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    Comment from Top Shelf Wellness Center Southern Oregon

    Thank you for the review! We appreciate your business! We think Zack is pretty awesome also!

  • “I'm not generally the type of person to write a review, but after spending a ton of money at this place...I also bought a $20 "Be Simple" dab pen, and not even twelve hours after the purchase, the pen fell over one time and the glass part broke. I called and asked if I could come in and exchange it or get a refund. The answer was a stone cold, "No." Honestly, I will never go back to this dispensary after being treated like that. It's obvious this dispensary's sole purpose is profit and not customer service at all. I understand that a business needs money to make it, but a business shouldn't be greedy or rude. A business should always aim to please their customers, especially the ones who spend the most money there. This dispensary just lost a great customer for life.”

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    Comment from Top Shelf Wellness Center Southern Oregon

    At Top Shelf Wellness Center, we value each and every one of our customers. We are very sorry for your experience and would like the opportunity to make this right for you. Please come in to the store and talk with one of our managers so we can find a proper solution for you. Thank you in advance for the chance to bring you back as a customer.

  • “Great location, large and comfortable space, and a great selection of high-end concentrates. Much better selection than I've found anywhere else in the valley. The flower selection looked great too, but I was more interested in concentrates. Will definitely go back and recommend to friends and family.”

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    Comment from Top Shelf Wellness Center Southern Oregon

    Thank you for your visit and your great review. We appreciate your business!

  • “John is awesome dude! ”

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    Comment from Top Shelf Wellness Center Southern Oregon

    Thank you for your business and your review!

  • “Nice crew and huge selection.”

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    Comment from Top Shelf Wellness Center Southern Oregon

    We appreciate your feedback and of course your businessT