thank you for giving us feedback! I am sorry your experiences haven't been what they were. Our store has undergone a lot of changes, and we had to implement a new loyalty program. with this new program it provides a code once you reach your discount and we need that code to remove the discount after it was applied. please come back in and ask for Morgan, i am the manager at trees i will honor that discount for you when you stop back in! customer service is the most important thing to us at Trees, so if your experience is any less than please let me know. Thank you for your continued loyalty
We apologize for the miscommunication you should have received the medical discount when you came in. there had to have been a miscommunication on the sunset Sherbet because we have never included that in the 4 for $30 sale. I am sorry the Budtenders gave you the incorrect information. Please come back in and ask for Morgan, I am the manger here at Trees and would love to make this situation right. we value you as a customer and do not want our customers unhappy with their experience. Thank you for your continued loyalty and I hope to see you soon!
thank you vapeape77 for letting us know about your visit at our shop, we pride ourselves on our customer service skills so i sincerely apologize for your recent experience here at trees. We, as a company are doing what we can to ensure this never happens again! We would love to have you back in our store in the future and will take care of you!
Thank you BlueInkAlchemist! We at Trees work really hard to make sure we give the best customer service as well as a great selection of goodies. So this review is greatly appreciated.
Hi Seasherm! First off we want to apologize for this delayed response. Also, sorry you had a bad experience with us as giving a good customer service and experience is extremely important to us. We would like to help you further so can you please email us at email@example.com? Thanks!