Trees Pot Shop Reviews

  • “I've been coming here for a few months and hadn't had any complaints. Today I called ahead to ask if Sunset Sherbet from NWCS Private Reserve was included in their NWCS sale and if my MMJ card would be able to be applied. The employee who answered said yes it was included. But medical marijuana was no longer around since recreational was legalized (strange since they have a staff member who issues MMJ cards). I'm put on hold while he checks with the budtenders since he was security. When he gets back on I'm told that I would be able to get the deal on the Sunset Sherb and use my card to waive state sales tax. When I get there I'm told that the Sunset Sherb is NOT part of the deal. And the manager who was helping me would not honor the price promised over the phone (I did mention the employee's name). Instead of getting a 1/2oz at 1gm for $7.50 when you buy 4+ grams on Sunset as told I could, I was sold an 1/8 of Pink Cookies at $9 a gram. No complaints about Pink Cookies, but as the manager I felt he could have held his employee accountable for giving me incorrect info over the phone before I drove 35 minutes. Not to mention ensuring that employees answering the phones are knowledgeable of the sales as well as the different service offered at their business. I had to inform him of the name of his co-worker who handles MMJ paperwork and card issuance.”

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  • “I've been coming here for a couple months now. no issues until today, asked for the weekend $20 mini buds deal, budtender says it was a one time special. I just reply I've been getting that deal for many weekends, the budtender at the door lets her know all the mini buds are 20 and points to specials sign. One ding for not knowing her own stores specials. Next she says to me that "I don't need to yell" (imo I was at a 5 not worked up at all, but just saying that got me at a 7) and then asked the other budtender at the door to handle me. Gezzzz way to make me feel welcomed...... Anyway the other budtender handled me great with bud and wax at deal prices. But to say the least i was miffed by the overall experience.”

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    Comment from Trees Pot Shop

    thank you vapeape77 for letting us know about your visit at our shop, we pride ourselves on our customer service skills so i sincerely apologize for your recent experience here at trees. We, as a company are doing what we can to ensure this never happens again! We would love to have you back in our store in the future and will take care of you!

  • “The staff is very friendly, the selection is good, and the store is laid out nicely.”

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    Comment from Trees Pot Shop

    Thank you BlueInkAlchemist! We at Trees work really hard to make sure we give the best customer service as well as a great selection of goodies. So this review is greatly appreciated.

  • “New policy that they won't replace defective vape products unless it's less than 3 days from purchase. The new owners have a very different approach and attitude from the ones I've been dealing with for years. If they had told me of the policy change, I would have understood, but they only told me after I went back to return a product that never worked.”

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    Comment from Trees Pot Shop

    Hi Seasherm! First off we want to apologize for this delayed response. Also, sorry you had a bad experience with us as giving a good customer service and experience is extremely important to us. We would like to help you further so can you please email us at treescollective@gmail.com? Thanks!

  • “Great selection and great prices. Good deals on concentrates”

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    Comment from Trees Pot Shop

    Thank you TreeSmokerNW! And sorry for the late reply :)

  • “Great people, good set up!”

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    Comment from Trees Pot Shop

    We appreciate your review, Dori1976!

  • “What a delightful experience to shop at Trees. I initially called and spoke to the owner who confirmed that they had the item, Swifts Sour Drops, in stock for the price advertised on Leafly. I also knew that it was their Munchies Monday and all edibles were 15% off so I planned to stock up. I got to the store and met the owner who showed me this product as well as several others. He then had one of his employees take over and she was the best. She not only knew her products but didn't rush me through my purchase even though the store started to get busy. She also showed me some dab syringes and Lucid oil that looked very enticing. All in all, this store has excellent customer service with a warm touch, competitive pricing and a decent selection of flower, concentrates and edibles. I highly recommend this store and will be back soon.”

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  • “I have worked in the industry and like to try out as many dispensaries as I can and this shop tops the charts! Great staff who know their herb and do it all with a smile! They pay attention to what I want and are always on point with new recommendations. Oh and their prices! Pretty sure they got everyone beat in the area, even on their top shelf flower! If you are a regular at Have A Heart or Herbs House you got to check these guys out too!”

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  • “Excellent selection and super-helpful staff.”

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  • “one of my favorite spots ”

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