I would first like to say that I've been using this dispensary since it first opened. I have always found the staff to be courteous, knowledgable, and professional. I would like to particularly mention a gentleman whose name is Guillermo. I had a serious issue with the website accepting my order only to find that after I received notification that my items were ready for pickup and went to retrieve them, I was told they were unavailable. Guillermo called me and asked me to see him the next time I stopped in. I went there that afternoon to talk to him. What a great guy! Although the problem was really not their fault, (I don't think), he couldn't have been kinder or more accommodating. I was treated more than fair and he was very apologetic for what I believe is a corporate issue. I will continue to be a loyal and frequent visitor at this Trulieve location. I thank you again!