Urban Greenhouse Reviews

  • “I drove from Tempe to do the first time patient deal my budtender she knew nothing about the products and couldn't answer my questions i left and went to a different location”

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    Comment from Urban Greenhouse

    Thanks for sharing your feedback. Please email patientcare@urbangreenhouse.com so we can discuss this situation further with you. We strive for excellence and look forward to hearing from you so we can continue to provide the best service.

  • “VERY DISAPPOINTED!!!! Poor customer service and lousy flower dry af they never have what I want. Never again will I return and I DO NOT recommend any patient to go here!!!!!”

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    Comment from Urban Greenhouse

    We're sorry you were unhappy with the flower you selected. Your preference has been notated on your account so please come back when you get a chance so we can help make your next trip better. Thanks for the feedback and don't forget to double check your product before you leave so we can make sure you're satisfied.

  • “i love and enjoy this dispensary , not only does their service and quality amazing but the diverse section of flowers and strains is large i would defiantly recommend this place to any patient that need good quality service and high grade meds.”

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    Comment from Urban Greenhouse

    Thank you for your feedback! We highly appreciate the kind recommendation.

  • “love the value shelf. sour tangie banana og. love the new look.”

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    Comment from Urban Greenhouse

    Bomb strain! Thank you so much.

  • “great medicine great service good prices. ”

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    Comment from Urban Greenhouse

    Dank you!

  • “I just started going to this place sincee the "Gram Re-Opening", I have been very happy with the services and the products I have purchased. I actually keep bragging up my new cartridge and battert. PuraEarth Pinnapple Express....all that needs to be said!”

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    Comment from Urban Greenhouse

    We're so glad you're happy with the products and service you've been receiving! Wait until you see the new PuraEarth strain releasing soon ;) We'll have it in stock for you when it launches!

  • “This is the spot for all ur medication needs.... If u haven't been here b4, I recommend you check them out....”

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    Comment from Urban Greenhouse

    Yes, sir! Thanks for spreading the word and for the review :)

  • “I had an issue with miscommunication here a few months ago considering my first time patient deal and ended up leaving empty handed, well i went in today and they gave me a gift bag with some giddies in it ( pretty good stuff honestly ) to say sorry and i got my bogo as first time patient deal today and overall I am happy with the experience and i think they made up for the mid understanding previously. To wrap up i had a good experience, am happy with the product, bought they had GREAT customer service and i would shop here angain and recommend to other people !”

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    Comment from Urban Greenhouse

    We're ecstatic we were able to make it up to you. Thanks for coming back and giving us another chance and for this kind review. Hope you enjoy all the goodies! :)

  • “Medicine is good quality but the people are not very helpful and we're not educated on the strains. Bud tenders don't want to take the time to answer in depth questions about the medicine. Just disappointing considering they were so friendly and knowledgable when the store was smaller . ”

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    Comment from Urban Greenhouse

    Thanks for the feedback. We would like to discuss your experience with you more in depth if you can send an email to patientcare@urbangreenhouse.com. We would love to hear from you in case there's something we can do to improve. Thank you.

  • “I have been to several dispensaries and have found this one to be the best by far. Great First-Time customer deal! Friendly staff and helpful for the first time walk through. Prices are slightly higher than some competition out there, but let's face it all of the strains I purchased where much better all the way around, which made the price worth it. I am looking forward to seeing a location open near me that way I don't have do drive an hour for the perfect experience. I would like to know if there are any up coming deals for the holidays?”

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    Comment from Urban Greenhouse

    Your feedback and kind words mean a lot. Thanks for coming by and giving us a try. We'll have TONS of holiday deals for you this month so stay tuned :) They'll be starting this week!