“After having a not so great FTP experience here almost a year ago, I decided to give UGH another shot since I was on the west side of PHX. That was my mistake. My patient educator kept trying to prompt me to use the touch screens and got so visibly annoyed if I would ask any questions at all. If I were an elderly FTP, this could possibly be a very discouraging. I took one look at their concentrates and was completely turned off. Hazy, plant material still inside, and no stability. No thanks! Pricing is ok, but the quality just isn't there. Dry herb had very little of a terpene profile, and they really lack in trichomes too. The check out process is odd and the packaging area behind the glass looks to be a disorganized hot mess. I wish I could of had a better experience and left a better review but I just ended up leaving UGH disappointed. Again.
Shame on me this time. ”