Upon arrival patients are greeted by a friendly staff member then, after verifying identity and obtaining a number, granted access to the clinic. As you walk in, one feels the friendly, calm, relaxing, and warm environment. Coffee, comfortable seating, and a pleasant atmosphere are provided. There is literature on marijuana and some accessory purchases on display. Nice lighting and a modern yet minimalist decor are present. There are informational displays with profiles of strains, educational videos (differences, uses and delivery methods), a display with other various information and deals. A calendar with deals and a SMS update service are offered as well. When a member's number is reached, they approach a nice display counter. The staff are all very friendly, informative, and professional, well-versed in knowledge and are able to answer any questions a member has. They create a safe, comfortable, and happy climate.