I have had my med card for many years now, and have tried almost every dispensary in the area. Many people have told me to stay away from the wellness connection, I should have listened. Today I decided to give it a go. My wallet was taken from my car last week (along with my license), so I brought my passport to make a purchase. They refused to take my passport as a form of identification stating they have to go by “different guidelines than other dispensaries” (they acted like they were better than everybody else when in reality they are at the same level, but much much worse customer service). Literally 15+ other dispensaries have accepted my passport. So I can travel across the globe with my passport, but can’t purchase CBD flower? Complete BS. I run a small marijuana blog with a few hundred followers from southern Maine and I am SO excited to share with all of them my horrible experience and make sure they all know to stay far away from this scam.
We see that you copied and pasted this same review on our Google Reviews. We want to make sure you see our response so we are sharing it here as well.
The staff at the Wellness Connection would like to apologize for your recent experience at our dispensary. All of our locations are licensed by the state and we were not allowed to take a passport as a form of ID at that time. Many of the other cannabis retail stores in Maine do not have the same set of laws rules that a state licensed location does so your experience could be different for that reason.
The good news is that we take customer feedback seriously and your comment has prompted us to follow up with the state and get clarity on proper identification. After many weeks of deliberation, we are happy to report that moving forward, all state licensed dispensaries will be allowed. to take passports as a legal form of ID. Without your feedback we would not have approached the state and passports would still not be allowed. Thank you for contacting us so we could fix this for you and all or our other customers!
We would like to give you a credit to use at any of our dispensaries to show our appreciation for your feedback and to thank you for your patience with this process. If you can provide us with a way to contact you we can determine the best location to leave your credit at.
Thanks again and we hope you give us another chance to make a good impression!
Your Wellness Connection