“Hands down my favorite dispensary around. I drive 30 minutes to go here instead of anywhere else. The staff is super cool, friendly and knowledgeable. They have the best deals around!! Prices are great and you don't need to check in every visit to take advantage of the deals they offer, unlike all the other dispensaries who make you buy up to 15 times before you get a discount. Convenient location and lots of parking available.”
WOW! Thank you for making the drive, and for such a great review @sparky11277! We love being your favorite dispensary, and we will continue to work hard to keep it that way! :) Hope to see you again soon!
“The people at world of weed are so helpful and very informative. We were helped by Kay B who made you feel so comfortable. World of weed is the Best places to go in Tacoma. Prices and quality of products superb.”
Hi @burntwild! We have grams that range from $7 - $15... The budtender showed you a killer deal that we had going that day (20% OFF the entire store), as we like to show our customers all available options so you can make an educated decision and get exactly what you want. With that said, I guess my question to you would be: If you didn't want that particular gram...why didn't you choose something else that we had available? At the end of the day, our main goal at World of Weed is to ensure your happiness by helping you find exactly what you are looking for. If for some reason you don't like what YOU selected, please come back in so we can find something else that'll better suit your needs...we have lots of options :)
“I still really like this place, however it has become increasingly difficult to come here as I can't get anyone to answer the phone, and last time I called I was actually told there was medical staff there when they weren't. Pretty disappointing.”
Hi @clairemusette! We appreciate you taking the time to let us know how we are doing. We consider ALL feedback extremely important so we can fix any issues that we may not be aware of, or improve our customer service/products offered. If you called on the 4th of July we were extremely busy and it was difficult to answer all calls. We have medical staff here 100% of the time, unless you need to have a card made. If that's the case...please give us a call and we can schedule a time to meet with you to create your card and answer any questions you may have. Please email me at email@example.com anytime with any compliments or concerns. Hope you had a great 4th of July!
“I was a regular customer for over a yr and I took the advice of the bud tender on a expensive pipe, followed instruct per bud tender and it didn't work at all! I was over charged on two different specials that the bud tender pushed me to buy by saying theses are on all special for this cost and charged me regular price! This has happened 2 times on past visits so I called about the pricing and I was told I couldn't open the packages I already did reason I bought them and I would have to return with unopened packages to get my money back that they stabbed me on! I go back in 2 days later to discuss this expensive pipe and the lady tells me well I can give you 10% off another one but that's all! I asked for the Owners info to discuss this further and was verbally given a email address that no one answers but once in a blue moon! I asked multiple times for info for manager or owner and got nothing! Since other managers have left recently I have seen a huge difference in the way this place is ran! It's all about the $$$$$$$ not about servicing customers building customer retention and being a strong upstanding business in our community! There is way too many shops to chose from to treat people like this! You got me for 150 bucks, it won't ever happen again! I had to leave at least 1 star I feel it should be 5 negative stars! Only good thing about this place is the hours it's open and security is always nice! ”
Please contact me asap @countryfairdabber777. My email address is firstname.lastname@example.org, and I will respond immediately (not sure what email address you were previously given) FYI- World of Weed only has 1 manager, and thats me. Ive been here since we opened in 2015...and I take any customer service issues very seriously. I can assure you that this is the first I have heard about this issue. Customer service is our main focus and priority here, and I would love an opportunity to make it right. Please contact me at your earliest convenience. -Store Manager