“I stopped in here for the second time over the weekend. the staff is fantastic and the edibles were as expected. the atomizer oil in the syringe on the other hand is Horrible. It smells of seed. It tastes of seed. It's not fluid. I put it I. your refillable tanks and it's like a gel. what gives. 60 bucks for something that smells and tastes like seeds and no potency to speak of at all complete waste. I'm actually very upset but will refrain. I won't ever buy that again. oh by the way when it's 25 percent off edibles why did it matter what edibles I bought. 25 dollar brownie no discount, 30 on cookies no discount. what was on the 25 percent misleading discount. And sign on the auto pops saying FREE. I asked hey are those auto pops and she said, yeah they are pretty good. So.......what cha gotta do then? pretty poor showing let's hope you all can make it up to me Joe Benjamin. contact me please. Besides the nice and friendly tender, what a waste of a good 70 bucks. the brownie underperformed, cookies were okay. Are all your prefilled atomizer cartridges sold that under filled?”
Jokerjoe, we thank you for stopping in a second time and expressing your concerns. The CO2 oil in the syringe is cut with Hemp Seed Oil, which would explain the smell and taste. We have about half of our edibles on sale for 25% off every week, there are always some flavors of brownies on sale, if you choose to purchase a brownie that was not on sale that is your choice but there were sale options available for you. The cookies are 30mg NOT 30 dollars, and they are 9.99 as are all of our 30mg edibles. The Ice Pops are an option a first time patient can choose for their free edible, if our employees didn't explain that we apologize for the confusion. Our cartridges are filled with the 500mg as advertised, and our syringes come in .5g and 1g increments. We hope to see you in again soon and clear up any other concerns you may have!
“This is my all-time favorite place to frequent. From the first trip to YiLo, I was hooked. I was greeted by Donna at the door who gave me a brief rundown of everything and then walked me to who would be helping with my purchase. The service I received both from Donna and the caregiver who helped me alone would have made me a regular on the strength. However that was not where YiLo's shining ended. Their menu is phenomenal, with plenty of the best quality to choose from at a great price point. I have come in numerous times questioning every one of the agents at this location about their products because I want to learn more and every experience gives me that. They are helpful, never have a problem answering a question or finding out the answer if they don't. I visit YiLo probably twice a day. And if you can't tell from my review I'm long-winded so I'm sure I talk their ears off, but they all offer friendly conversation and droves of knowledge for which I am immensely thankful for.”
“The staff at Yilo are awesome. I have been in so many times I have lost count, great variety of edibles and flower is on point. always best prices and top shelf strains on special daily so we can all try the "expensive" stuff. Yilo has sugar free edibles that are a must for my diabetic mother in law, also a patient who loves Yilo. ”
“I wasn't all that impressed. The co2 wax was intresting not very potent but tasty. The edibles were good a little dry but over all good feel. The staff was awesome. But over all it was just a baked good store.
Sorry you did not have the best experience when you came in. We urge that you return so we can discuss the concerns you have in person. We always looking to improve our game. Thanks for the feedback and we hope to see you again soon.
“The staff and management are great. A huge selection of edibles and drinks. specials all the time. Also love their flowers. Always a great daily special on specific strains. varying price ranges on flowers, which are very reasonable. One of my top 3 go to places in the Valley for flower. I brought 2 friends to check them out as well. Both were pleased.”
“This location is super close to my house, and have an amazing selection. The edibles may be cheaper at other locations, but there is always some item on sale. The flower is great and with a constant $35 1/8, it's become my favorite dispensary. ”
“When this store first opened, I thought it was a jewelry or high-end electronics store, not a dispensary. It's light, airy, and high-tech. The staff is knowledgeable and helpful. I'm a caregiver and have no hesitation bringing my middle-aged patient - or even his elderly mother - here for a visit.”
Dear Cenydid, We strive to proved the best customer service in a welcoming environment. Our staff is very knowledgeable with our products and how they will best effect you. Thank you for bringing your patients in to se us, we will do everything possible to make every experience great.