I ordered this because of the staff review on Leafly and because it looked like a great product. Instead of receiving it, I got a cheap $10 vape pen. I tried contacting the company 5 times (via email and social media), and received nothing more than case numbers for my help requests. I looked on their Facebook page and apparently I'm not the only one that has received abysmal customer service. Don't waste your time with this company. I'm disappointed Leafly recommends them given all these issues.